[Resolved]  Redbus — regarding recharge through redbus

I made recharge from redbus app of 399 200 rs from redbus wallet and 199 from credit card and recharge is not received i contacted with redbus team they are saying successful and saying talk with jio care and i talked with jio also they are not talking order also and saying we didn't recieve any confirmation talk to redbus which u made payment i didn't recieve any recharge or refund what should i do no one is responding redbus is messaging it is resolved i didn't recieve recharge..,