[Resolved]  Redbus — return of charged amount as bus was prone to repair during travel

Address:

533105

I am s r ch murty rallapalli. On the day of 14 oct i booked a ticket from morning star travels with pnr: ts[protected]qxvk/4922627/115a from hyderabad (Punjagutta) near redrose restaurant to vijayawada with ticket number tkba76137784. On the day i boarded the bus at punjagutta and in the mean while the bus stopped at a place called allipuram. The bus driver was unable to cop up with the management and at the last, the manager lifted the phone and told the driver that to request us to go by their own arrangement and he will return the money with in next 2 day. But, till date the money was not refunded. As i have physically called the management for 6 times and asked the manager about the refund, they are not addressing me in a proper manner.
My mobile number is [protected]
Date of occurance of incident: 14 oct 17
Request: refund of amount