[Resolved] Redbus — seat

KAUSALYA L

from Chennai, Tamil Nadu

Address:

Nagapattinam, Tamil Nadu

I have booked a4 seat on monday 28th 2019 from sirkali to chennai in reliance travels which timing 23:40 on i was booked one day before of journey monday 27th 2019... When i was arrived in bus someone been steated on my seat that seat number is a4 she said, my seat number also a4 while am asked conducted he is begging to change the seat to her. Shes not adjusting due to this issues there's no problem with her but without checking how could you give booked seat to another one. And she has booked today 8:30 pm... Were why should i use this app and pay online.. Ur very worst service i never seen anywhere like this..

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Jul 13, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jun 05, 2019

Red Bus Customer Care's response Hi Kausalya,

Greetings from redBus!

We are sorry for the trouble caused. We tried reaching you with no luck. We will definitely share your feedback strongly with the bus operator to ensure such inconveniences do not occur in the future. Thanks for bringing this up. Please rate your journey on redBus app. Thanks for choosing redBus.

Please feel free to reach us at [protected]@redbus.in for any help in the future.

Regards,
Team redBus.