[Resolved] Redbus — third grade services provided by redbus withkrsna travels bus no ka 01 ah 3884

[Resolved] Redbus — third grade services provided by redbus withkrsna travels bus no ka 01 ah 3884

C Chetan@1810ani from Pune, Maharashtra

Me and my pregnant wife book ticket thorough red bus app from my sister in laws phone, as per online i have booked 1 and 2 seat (Lower birth behind driver side) even i got the msg from them stating that seat confirmed and booked amount 1336 rs from boriwali to pune. When i reached at departure point i received call for pick your bus from national park instead of gokul hotel. So i paid bare 2 different fare for rickshaw that is 60 +70. When i ask them reason they said they have already there but me and my was not there, this 1 falls statement made by bus person. Because i am available there from 10.12 pm. 2 nd worst instances in same bus in washi the same guy come to me and said sir this is not your seat and it is booked by other person. And ask me to go back because your ticket number is c4 and d4, then i ask her to call and confirm by office guy, they provided manually created page. I have change the seat because of my wife she don't want to argument in the bus because of her health issue. This is bull sheet third grade services provided by redbus and krsna travels bus no ka 01 ah 3884. Was this information helpful? No (0) Yes (0)
Jan 4, 2019 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Dec 03, 2018 Red Bus Customer Care's response Dear Chetan, Greetings from redBus! Thank you for writing to us! In order to resolve your query, we would need further details from you. I would request you to please share registered email ID, mobile number, TIN, so that we can have this issue escalated to the relevant department and have it resolved for you. It has been a pleasure serving you today. Thank you for choosing redBus and have a great day ahead. Regards, redBus
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Former redbus user

from Mumbai, Maharashtra

My name is not Ravi Shankar but I am constantly being called that instead of my correct name, which is Shankar S. Plus, despite writing to the National Consumer Forum of the Indian government, I have been receiving some Ravi Shankar's bus tickets but at my email address. How would the Redbus brand managers feel if I call them Redbug or by someone else's name but sent to their email address? I have even been lied to by Redbus that they have deleted the Redbus.in account that is under the name of some Ravi Shankar but that uses my official and personal email address and some 24 year old Ravi Shankar's name and phone number; whereas I am a senior citizen. Moreover, they constantly harass me despite my having informed India Google Support about Redbus's attempts to steal my email address. I want serious action taken against Redbus.in. I did not want to take this issue online for privacy reasons but I am left with no choice. They simply closed my complaint ticket number 6195159 by addressing me time and again by the wrong name and all this, despite writing to [protected]@redbus.in and others, hoping to get help but redbus.in has been lying to me time and again about having solved the problem.

Kindly take action against Redbus.in and make sure that they do not use my email address, send me someone else's bus tickets or abuse my email address again. @Redbus.in, please update your records with my correct name and phone number under my email address. I do not want to receive anyone else's emails from you ever again. I mean it. I also do not want you to use that Ravi Shankar's name or phone number in my account registered with my email address. Or else, be ready to face the consequences of your evil actions.