[Resolved] Redbus — ticket amount refund | |
Hi I am jagadish s. Had booked 2 seats for travel from udupi to bangalore on 09 aug 2019. The bus was cancelled by bus operator as the road was closed due to heavy rains. The bus operator just asked us to get down and claim the refund from you. As promised in your website, the company was supposed to issue the refund in 72 hrs. No amount of calls are responded nor emails. It is suffering to hell. I do not work anymore and this amount is very big for me. I suggest the company to look into it immediately and respond. Ticket details are as follows ... Redbus mticket Route: udupi to bangalore Ticket no: tn[protected] Passenger: jagadish s (39, male) Pnr: ts[protected]qcbh/77361/r no a1 mnp to bng Travels: sri durga motors Departure: 09:00 pm aug 9, 2019 Seat numbers: 7, 8 Total fare paid: rs.900.0 Boarding point: udupi Landmark: opp karnataka bank atm Address: near ganesh travels, service bus stand Was this information helpful? | |
Oct 1, 2019 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Aug 28, 2019 Red Bus Customer Care's response Hi Jagadish, Greetings from redBus! We are sorry to hear about your experience. The refund of your ticket TN[protected] was processed from our end on 12th August 2019. The reference id for the same is T1908082123419858486976. Please check with your bank if you have not received the refund yet. Thanks for choosing redBus. Regards, Team redBus. | |
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Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
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Greetings from redBus!
We are sorry to hear about your experience. The refund of your ticket TN9745066912 was processed from our end on 18th August 2019. The bank ARN number for the same is 74332749231923053864500. Please check with your bank if you have not received the refund yet. Thanks for choosing redBus.
Regards,
Team redBus.