[Resolved] Redbus — ticket booking amount deducted but booking unsuccessful using tez

Likhita Chandrashekara

from Delhi, Delhi

Address:	560019
Website:	www.redbus.in

Hello,

I booked one upper berth sleeper ticket on Sugama Tourists using Redbus. The amount got deducted but the booking is not successful.
Please help or refund the amount.

Route : Surathkal to Bangalore on 2nd May 2018 (time: 21:25pm to 5:45pm)

Attaching the screen shot of the transaction as well.

my upi id: [protected]@okaxis

Thanks.

+3 photos

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Jun 2, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2018

Red Bus Customer Care's response Hi Likhita Chandrashekara,

Greetings from redBus!!!

Please share us the registered email id and contact number to [protected]@redbus.in check and help you on this at the earliest possible.

Awaiting your revert.

Regards,
Lisa