[Resolved] Redbus — Ticket booking

Aashish Khot

from Pune, Maharashtra

Address:	411004
Website:	redbus.com

I have booked a ticket on[protected] from Kolhapur to Satara
and when the went to MSRTC Station the people there informed that there is no such Bus available, and asked to go with other bus. Apart from that were asking why you booked online and were not replying properly.
when contact Red Bus they informed to get refund from Bus Station
I have not been able to visit the station as i left due to work.
If there is no proper information about the Bus they should not keep the bookings available for the Bus .
Refer Attached

+1 photos

Was this information helpful?

No (0)

Yes (0)

Mar 24, 2017

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2017

Red Bus Customer Care's response Hi Aashish,

Greetings from redbus!!

Ticket id-TK3G56999893

We have initiated the full refund for bus cancellation. Refund will be reflecting within 7 bank working days.

Thank you for your patience and co-operation.

Regards
Redbus Team