[Resolved] Redbus — ticket cancelled and money not refunded.

[Resolved] Redbus — ticket cancelled and money not refunded.

F Feroshe from Kottayam, Kerala

I booked my bus ticket by redbus on 2nd october2018 (Ticket number is tmaw[protected] from trissur town to pondicherry for dated 3rd october 2018 that ticket amount was 1050/- rs. And cancelled it on 2nd october (Trip id is[protected] My problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 5 days (For your reference i am forwarding your mail with this mail). Why they are not refunding my cancellation amount and my request is to please refund my money. Please give me response as soon as possible. Looking forward for your cooperation and quick response. I post the mail which i got from redbus after cancellation. From: support redbus via amazonses.com To: [protected]@gmail.com Date: oct 2, 2018, 11:06 pm Subject: redbus ticket cancelled (Tin: tmaw[protected] Mailed-by: amazonses.com Signed-by: amazonses.com Security: standard encryption (Tls) Was this information helpful? No (0) Yes (0)
Nov 15, 2018 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Oct 15, 2018 Red Bus Customer Care's response Dear Feroshe, Greetings from redBus.in! Ticket ID : TMAW47379295 We would like to inform you that the refund for the above ticket has been completed on October 03, 2018 and the same should have reflected in your source account by now. We request you to get in touch with the support team of your bank with the below mentioned ARN if the amount is still not reflecting. ARN :[protected] We hope this helps and thank you for your co-operation. Regards, Team redBus. Oct 17, 2018 Updated by Feroshe I didnt get that refund amound 750/- What will i do?
Add a Comment	Share
Submit Close