[Resolved] Redbus — ticket cancelled and money not refunded.

 
1 Review
 Feroshe on Oct 15, 2018
I booked my bus ticket by redbus on 2nd october2018 (Ticket number is tmaw[protected] from trissur town to pondicherry for dated 3rd october 2018 that ticket amount was 1050/- rs. And cancelled it on 2nd october
(Trip id is[protected]

My problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 5 days (For your reference i am forwarding your mail with this mail).

Why they are not refunding my cancellation amount and my request is to please refund my money. Please give me response as soon as possible.

Looking forward for your cooperation and quick response.

I post the mail which i got from redbus after cancellation.

From: support redbus via amazonses.com
To: shibina0207@gmail.com
Date: oct 2, 2018, 11:06 pm
Subject: redbus ticket cancelled (Tin: tmaw[protected]
Mailed-by: amazonses.com
Signed-by: amazonses.com
Security: standard encryption (Tls)
Complaint marked as Resolved Nov 15, 2018

Complaint Status


[Oct 15, 2018] Red Bus customer support has been notified about the posted complaint.
Verified Support
Red Bus Customer Care's response, Oct 15, 2018
Dear Feroshe,

Greetings from redBus.in!

Ticket ID : TMAW47379295

We would like to inform you that the refund for the above ticket has been completed on October 03, 2018 and the same should have reflected in your source account by now. We request you to get in touch with the support team of your bank with the below mentioned ARN if the amount is still not reflecting.

ARN :[protected]

We hope this helps and thank you for your co-operation.

Regards,
Team redBus.
Updated by Feroshe, Oct 17, 2018
I didnt get that refund amound 750/- What will i do?
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    Redbus - ticket cancelled and money not refunded.