Redbus — ticket issued but the bus was not there

Address:	Chennai, Tamil Nadu
Website:	m.redbus.in

@redbus #redbus don't book they are cheaters.

Redbus mticket
Route: karaikudi to chennai
Ticket no: tm8n83109683
Passenger: nagamma (50, female)
Pnr: rbada0517
Travels: srm transports
Departure: 09:30 pm aug 26, 2018
Seat numbers: 24, 23, 22, 21, 28, 27
Total fare paid: rs.3594.0
Boarding point: karaikudi
Landmark: new bus stand, karaikudi
Address: yogam travels, no:7, municipal complex
Boarding point contact:[protected]/[protected]
Srm transports customer care: -
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This was the ticket provided by redbus last month for my family to travel. When i tried the boarding point number i came to know about the shocking truth that the bus provider has terminated the bus service before 2 months itself. I was shocked at first but called redbus hoping i would get a proper solution. But their lethargic reply was that they are just a platform to book tickets by using their platform doesn't promises a ticket as it depends upon the travel agency and they'll not provide any alternatives. They can arrange a refund (Which is not yet intiated)

This reply came as a nightmare as i have to start that night itself. So i searched for other solutions which was travelling in pushback bus and that too paying a hefty price due to high demand.

I share this news so that those who read will know the truth and requesting them to check with the operators first than believing #redbus promise of booked tickets as you may be duped as well by this so called online thieves.