[Resolved] Redbus — ticket refund

rishabh100

from Lucknow, Uttar Pradesh

Address:	Kanpur, Uttar Pradesh, 208002
Website:	Redbus.in

Hello Team,
This is to inform you that I had made a ticket yesterday for todays trip to Delhi from Kanpur. Due to which the timing are showing for night hours and i made the ticket done. But This I come to know by Evening today, that your ticket was made for morning hours which was not mentioned at the hours of ticket booking and now the issue is that due to which my father is now travelling through a normal upsrtc bus. This is something really bad I guess. Hope you will do something with my ticket fares.

Looking forward to hearing from you.

Regards.

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Jul 30, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jun 27, 2018

Red Bus Customer Care's response Dear Customer,

Greetings from redBus!

Ticket id: TM[protected]

We are really sorry for the long wait. Upon checking our technical team confirmed that you have booked the ticket for morning only so we won't be able to issue refund.

Regards
Team redbus