[Resolved] Redbus — Ticket: TJCX32485578. Bus cancelled. Didn't get refund yet.

tilak3533

from Bijnor, Uttar Pradesh

Address:	Allahabad, Uttar Pradesh, 211001
Website:	www.redbus.in

Bus cancelled. Didn't receive refund from Red Bus yet.
Issue raised on 4th Dec with Red Bus supprt team. Reference Number: 263153.
I have twice sent reminder to look into the matter and I asked about the status. But didn't get any reply from Red Bus team.

Travel details:
Allahabad Lucknow Sunday, December 4, 2016
Ticket no: TJCX32485578
PNR no: Xchb[protected]

UPSRTC: JAN RATH A/C(2+2). Total Fare :Rs. 398.
Departure time: 08:30

Thanks!
Tilak

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Jan 22, 2017

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2016

Red Bus Customer Care's response Hi Tilak,

Greetings from redbus!!

Ticket id- TJCX32485578

We are sorry for the delay in response.

We have escalated your issue to our concerned team. We'll get back to you with an update at the earliest.

Regards,
redbus team