Redbus — Want refund as bus didn't picked me up from said location as I booked

I wan
GSRTC: PNR:G39710793, DOJ:01/03/2021, Pickup Point:AHMEDABAD ISCON, GJ-07-YZ-6132..as i booked a GSRTC bus from Ahemdabad to dhrangadhra..5:30 a.m on 01/03/2021..n pickup point as isckon..The bus staff didn't picked me up from there and when I called them was giving wrong information that about to reach and then after 10 minutes when I called, said have left long ago.. pathetic behaviour..no at all acceptable..highly disappointed..I want my money back.
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Red Bus customer support has been notified about the posted complaint.
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Hi Sarwan,

Greetings from redBus!

We are sorry to hear about the poor experience and truly regret the inconvenience caused. We are unable to find any booking details with the PNR shared. Kindly share your ticket ID at [protected]@redbus.in to check and assist you further

Thank you,
Team redBus

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