[Resolved] Redbus — worst service provider

Bhargavk99

from Hyderabad, Telangana

Website:

RedBus.in

Boooked an bus in redbus website which is ac service but the service provider provided me non ac service and they is no proper number to contact the bus service
Very very rude behaviour by driver and cleaner just scolded and closed the bus door on my face asked me to stay in bus or leave away
Call customer care but kept on hold no answer from them also.
They just dropped in middle of journey i took another transportation to reach my journey.

Redbus mticket
Please present this mticket at the time of boarding.
Route: pune to shirdi
Ticket no: tkdq37176340
Pnr: d22fyrkg
Travels: tirupati tourizum (Sai satabdi) travels, shirdi
Departure: 11:00 pm jan 1, 2018
Seat numbers: g, h
Original fare: rs.600.0
Redbus discounted fare: rs.510.0
You saved: rs.90.0boarding point: chandanagar bypass
Landmark: near police chowik
Address: opp police chowiki chandanagar bypass pune pin code :411014
Boarding point contact: [protected], [protected]
Tirupati tourizum (Sai satabdi) travels, shirdi customer care: [protected]
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Feb 6, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2018

Red Bus Customer Care's response Hi Bhargav,

Greetings from redBus!!!

As we discussed on the call, we deeply regret the inconvenience caused. we have taken your feedback strongly with the bus operator. He apologized and promised us that he will not let such issues happen in future. We had initiated the refund for your ticket back to the payment source you will be receiving within 7 bank working days.

Regards,
Team redBus.