[Resolved] Redbus — wrong traveller details | |||
Dear sir/maidam It is to inform you that i am acustomer of redbus services. I have booked a ticket on 07 feb from varanasi to lucknow by upsrtc and again i have booked a ticket for my daughter on 10 feb for 11 feb from allahabad to lucknow by upsrtc scheduled departure at 1330 hrs. When i received ticket it shows the name of my son as my daughter is traveling ankita pradhan, f-23. I have tried to contact with your customercare but they didn’t responded till now. Kindly amend the name or guide me what should i do. Was this information helpful? | |||
Mar 14, 2019 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Feb 11, 2019 Red Bus Customer Care's response Dear Customer, Greetings from all o[censored]s, here at redBus! Thank you for reaching out to us for your query. In order to resolve your query/issue, we request you to please provide the redbus ticket id with us via [protected]@redbus.in for further assistance. Once we receive these details, we will work on the resolution. Once again, I thank you for choosing redBus. Have a great day! Look forward to your response. With thanks, Team redbuddy | |||
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Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
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I was booking a ticket from Kolkata to Durgapur for the date 5th Feb'19 via Red Bus app when suddenly the app hang and after the payment is complete it is showing that the ticket is booked from Durgapur to Kolkata. They have deducted 2081.75 rs for a wrong destination. Request you to refund the amount.
Ticket no : TN[protected]