[Resolved]  Rediff — account hacked

Address:New Delhi, Delhi, 110018

My rediff account is hacked and the hacker has changed all the alternate e-mail idi and the moile no..

I realised this today when i was not able to log in to my account and when tried to reset the password, i saw a different mobile and alternate e-mail id.

My email id is nancy. [protected]@rediffmail.com
Mobile: [protected]

Pls contact on the alternate email id: [protected]@its. Jnj.com

Hope you understand the concern and provide the help on top most priority.
Was this information helpful?
No (0)
Yes (0)
Mar 20, 2019
Complaint marked as Resolved 
Customer service took few information for verification. After verification, they reset my alternate E-mail I'd and mobile number back to original. Thanks to the rediff team.
Rediff.com India customer support has been notified about the posted complaint.
Mar 20, 2019
Updated by Damanpreet_Kaur
I have shared maximum details with Rediff however still the account information has not not been reset yet. If this takes long, the hacker can misuse the information. the alternate no. international code mentioned by the hacker is +93 which is of afghanistan. Please help resolve this asap.
Complaint comments 

Comments

Dear sir
my mail [protected]@rediffmail.com not open so pl. solve my problem. If this mail not open then my all mail forward to my gmail id so I can continue my work at my gmail id.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Rediff.com India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    22%
    Complaints
    2615
    Pending
    0
    Resolved
    576
    Rediff.com India Phone
    +91 22 6182 0000
    +91 22 2444 9144
    +91 22 6182 0200
    Rediff.com India Address
    1st Floor, Mahalaxmi Engineering Estate, L. J. 1st Cross Road, Mahim (W), Mumbai, Maharashtra, India - 400016
    View all Rediff.com India contact information