Rediff.com India Complaints & Reviews

My user name is [protected]@rediffmail.com, I have Purchased Paid Service From Rediffmail.com Whats wrong with rediff ? , Why its service are not Properly Working,?? Do u understand (to rediff) the Responsibilty to provide email services in this era of technology,, lots of slowness problems from your server,, We join rediff beause of its speed,,, Now as the no. o[censored]ser have increse you should invest more in Infrastructure,, we are paid member of your service,,, what more you want,,, why can't you Provide better service to your Loyal customer,,, We can very well shift to other better services like gmail and others,, but we join because of indian Server or Indian owner,,, BUt Indian Owner does not understand the importance of providing just a simple services,,,

From last 1 month i am facing problem to open my email-id,[protected]@rediffmail.com.When i go to sign in then sometimes it has to be opened normally & sometimes it has shawing loading page & waiting for response
The connection has timed out

The server at mypage.rediff.com is taking too long to respond.

* The site could be temporarily unavailable or too busy. Try again in a few
moments.

* If you are unable to load any pages, check your computer's network
connection.

* If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.

So i,e requested to kindly note the complain & make me a permanent solution.

I have purchased online wireless mini headset bluedio - universal bluetooth From Rediff Shopping/ ojjassenterprizes
Delivery Date is 19 April 2011. Cash paid on delivery.389

The product is Faulty.

Not giving service. Rediff Shopping should Refund my money.

Order No: 6378916 Date:[protected] Order Status :Approved
Title
Bluedio Universal Bluetooth Super Mini Headset 1

EP[protected]IN

BY- India Post

Total INR 389.0
he has send me faulty/ defective piece please refund otherwise I am going in Cunsumer Court

To
The Consumer Forum
India

Sub.: Complain against Rediff Shopping (Rediffcom)

Sir / Madam,

I had ordered the below mentioned items at Rediff Shopping (Rediffcom) through website and payments for the same had been also made through net banking. Payments also been cleared to Rediffcom. But the same yet not delivered at the address, mentioned at the time of placing of the orders. Lead-time (mentioned at product page) has been over for all of the below mentioned items, ordered by me on 12th & 13Th of april’11. But yet the same has not been delivered.

Please find the attached conversation mails and the current status for the same mentioning below.


Track My Order

ARINDAM DESHMUKH , following is the status of your orders at rediff.com

Date Order No. Order Status Product Amount Delivery Status Vendor
13-apr-2011 6403153 Approved Binoculars 4x30mm Po... INR 249.00 Handed Over To Courier OjjasEnterprises

Details

12-apr-2011 6402150 Approved Sewing Machine INR 249.00 Awaiting Dispatch BR. Enterprises

Details

Rechargeable Fan Tor... INR 349.00 Handed Over To Courier OjjasEnterprises

Details



Order No: 6402150 Date:[protected] Order Status :Approved
Title Qty Price Delivery Status Consignment Number Courier Name
Sewing machine 1 INR 199 Awaiting Dispatch [protected] Aramex 1
Rechargeable Fan Torch & Emergency Led Light 1 INR 299 Handed Over To Courier
18-APR-2011 [protected] Aramex 1
Shipping and Handling INR 100
Total INR 598.0


Shipping Address
Name: Sikha Deshmukh
Address: A2/1 Majherhatilane, Narayanpally, Nimta
near Kanai Paul Pottary, opp. house with tower
KOLKATA,
West Bengal
INDIA
700049




Order No: 6403153 Date:[protected] Order Status :Approved
Title Qty Price Delivery Status Consignment Number Courier Name
Binoculars 4X30mm Pop-up Light Night Vision Scope 1 INR 199 Handed Over To Courier
15-APR-2011 [protected] Aramex 1
Shipping and Handling INR 50
Total INR 249.0


Shipping Address
Name: Sikha Deshmukh
Address: A2/1 Majherhatilane, Narayanpally, Nimta
near Kanai Paul Pottary, opp. house with tower
KOLKATA,
West Bengal
INDIA
700049

I already had enquered at Rediff Shopping (Rediffcom) and the associates, but no satisfactory answars had been given by them



I already had e-mailed to '[protected]@nic.in' regarding the same on Tue 4/19/2011 10:18 AM

Request you to take necessary action. I want to get delivery of the ordered items by EOD of 20th April, 2011. Other wise I want to calaim for refund of order value and compensation for 100 times of order value from Rediff Shopping (Rediffcom) and the associates


Thanks & Regards
Arindam Deshmukh
Tata Teleservices Ltd
HNI (CC-COS)


P. S. Srijan Tech Park
XVth Floor,
Block DN, Plot – 52
Salt Lake, Sec V
Kolkata 700091

#[protected]
#[protected]
# 0-[protected]

Hi

I have been using rediffmial for thye past 10 years . Of lately for the past three months it is not getting well connected. For instance today mroning I have tried ten times but am unable to log on. I ma currently based in UAE.

Regards
PR

I ordered one relite mp3/mp4 player for me from rediff shopping. The product reached me in 3-4 days, but there was no manual and cd of player ,which they were going to provide. Further, in less than 2 days i found the product to be defective. I wrote many emails to rediif shopping support but no reply from them.It was around 1500 rs and i think i lost my money ,very bad experience .

To,
Rediff shopping,

Ref.order No. 6358335, dated.12.03.2011
This is very bad experience to shop with re diff.com & no reply in spite of 5 reminders send to concern persons.
case : I had invested amount of Rs.319/- for 2 full shirts white L- 40 size. I had recd. my delivery on 19.03.2011 had paid amount of Rs.70/- for delivery charges.
After opening the packet sizes of shirt found are not matching with
ordered size i.e. L -40 size. I had sent back the same courier to
Disha enterprises,( Thane) on 23.03.2011 as address recd. from
rediffmail.com. POD No.185, Dated: 23/03/2011, Through Shri Maruti Courier.
Till date , I had not recd. my courier of 2 full shirts white L- 40 size. This is Reminder 6th to rediff shopping.
i wanted to go consumer forum for launching the complaint. Either give
me delivery of my order or refund back my full amount Rs.319/-(shirt charges) + Rs.70/-(courier charges for sending back the courier) Total Rs.389/-

Regards,
Yogesh Ghodke
Pune
[protected]

In the month of December, I have given order for children play sccooter vide order no. 6318563 and paid the amount of Rs. 1774-00 through crossed cheque of State Bank of Hyderabad. After some time I received a mail from your shopping wingof rediffmail stating that my order no 6318563 was reversed and cancelled due to delivary issue, Further I was assured thyat the amount will be refunded to me by way of pay order. After waiting a month I sent mail to customer care of rediffmail to which one mail I received in the name of Mr. Masum Das on[protected] that my amount will be refunded within 6-8 working days vide no.

'Rediff=[protected]' Shopping: POST-DELIVERY-COMPLAINT
I am thinking now that I have been taken for ride by rediff shopping and I least expected from such reputed organisation .
Kindly do some thing into the matter to get my money back..
Alexander Augustine

Last two days i am having difficulty in opening the mail, it's very slow. I am experiencing this first time in 15yrs.

Why rediff is loosing in service.

Thanks,
Rajiv.P...

i made a ID. vikram.[protected]@rediffmail.com. i have forgotton my password. pls. send me password my recovery email [protected]@rediffmail.com. thanks u.

i placed online order (order number 6360456) to gift someone of product children eduction laptop worth Rs. 485 including shipping charge from rediff shopping on 14th march 2011 and this product delivery was on 21st march 2011. payment done through HDFC net-banking on same date. product was not deliver by them on time, after called in costumer care they told me to put a mail to their customer support department, i was put a mail on 23rd march 2011 in support for non deliver product they cancelled my order due to non delivery and refund will be provide within next 4-5 days after 4-5 days i put another mail on 31st march for remind about refund not reflect in bank account, they reply me to wait for next 1-2 days. on 4th april i called to customer care but they are enable to refund and not giving proper answer after so many calls with senior executive Mr. chetan & ms. Shruti (customer care) they reply me to wait to evening. i call them on 5th April but the same answer was given.

Gentlemen / Madam,
This has reference to the order placed to Rediff.com ([protected]@shoppingmails.rediff.com) in the month of Dec.,2010 and approved by them on 13.12.2010. Details of Order # 6214890
International Branded Cargo Shorts - Khaki 34 2 nos 798.00
Imported - Formula 1 Scratch Out 1 no. 339.00
Wuthering Heights 1 no 76.00
Shipping & Handling: Rs.150.00
Total: Rs.1363.00
The payment was made by at par cheque no.159208 on Punjab National Bank dated 09.12.2010 and the same was cleared on 15.12.2010. The order was supposedly forwarded thro' Aramex Couriers who in any case did not have any operations in the undersigneds' area. This was pointed out to Rediff and they were asked to dispatch the material thro' Professional Couriers or thro' Indian Postal Dept. Since then nothing has been heard from them other than that the material was returned to them by Aramex as the undersigned did not go over to Aramex office at Kayamkulam or Alappuzha to pick up the parcel and that the refund was being made. Till date nothing has happened. Neither the material supply nor the refund of Rs.1363.00.
Kindly do the needful to ensure that the material is supplied or the refund is made with interest and expenses.
Thanking you,
Nrupan S.
+91 [protected] nrupan.[protected]@gmail.com
Nrupan S,
Velasseril, Chingoli P o Alappuzha District Kerala-690532

I have a rediffmail account from last many years, i got very good experience but from last 4 month , i got problems many times in loging my rediffmail account, the error shows me that service is temporary not available, this is my company account, so, i need, again and again login in a day, i dont know where i have to do complaint so, i do at consumer complaint forum....

Dear team,
i had forgot my password and i tried maximum time to get it back.now my account is blocked.I tried to have password on my alternet e mail ID but ididnt received any mail.Also i didnt remaimber the correct email IDs of my contact list.Please send me password on my alternet e mail id [protected]@yahoo.com

my rediff id is : [protected]@rediffmail.com...

My rediffmail account(ila.[protected]@rediffmail.com) is not opening, even I am giving the correct password. My account contains some important data and I am in need to open immediately regarding my interview.

Dear sir
I have an account in rediffmail
[protected]@rediffmail.com
from 2 days i could not open my rediffmail id
please help me
my another email is [protected]@yahoo.co.in

thanks
with regards
Vikas sharma
+[protected].

am unable to use online service to renew the account what is that? Please explain why this is showing error that I am not domin holder and I can't renew it Till date if you check record I do it online every year since the day I bought it..
It is really frustrating and worst company response I ever seen.
One suggestion to rediffmailpro company management they can start how to torture there loyal custmer without giving any value added services..
Looking forward for your urgent mail on the same.
Regards

Makarand Wadekar

Makarand Wadekar
Principle Consultant
In Search
In Search India

Call us on [protected] or [protected]
mail on [protected]@insearchindia.com
http://insearchindia.blogspot.com/

I am unable to use online service to renew the account what is that?
Please explain why this is showing error that I am not domin holder and I can't renew it Till date if you check record I do it online every year since the day I bought it.. I am holding this account since last more than 10 years.
Looking forward for your urgent mail on the same. As last date is 24th Feb 2011 That's what Rediffmailpro says.
This company Rediffmailpro.com does want to answer any of my mails which I am sending to them since last so many days.. Don't you think this blackmailing and pure harassment..
As every year they hike charges for no reason rather let me say this that they knows there custmer once taken domin from them can't run away as he is perfectly catch into catch 22..
Regards

Makarand Wadekar

Makarand Wadekar
Principle Consultant
In Search
In Search India

Call us on [protected] or [protected]
mail on [protected]@insearchindia.com
http://insearchindia.blogspot.com/

Dear Sir,

Received Not Demanded Item Which not required even 1% also in my use or my family Member


Demanded Item

1 - Pain Relief Ankle Support 01

Received Item

1 - Travel Pillow 01


Requested to Dispatch Correct Item Demanded Please Pain Relief Ankle Support 01

Requested to Do needful as soon as possible please (On Rapper Dispersion is Pain Relief Ankle Support 01)



Sanjay Bhandarkar
Mobile No – [protected]
Address
Plot No – 73, Popular Society,
In front of wadi naka no – 10,
Amravati Road, Wadi,
Nagpur – 440023
Tele No –[protected]

respected sir/madam

i suman thakur purchased an ipod worth Rs.240 including shipping charges from rediffshopping on dated 21/1/2011 the order number is 6280676

the ipod which i received is not in running condition.

so my request is please register my complain

i require my money back as soon as possible

if rediffshop wish to replace that ipod with a new one, my request to the rediffshop please make an arrangement a courier to send the ipod because i am not in a position to bear the courier charges.
hoping a favorable reply from the indianconsumercomplainforum.

thanks

suman thakur


NOTE the message from the rediffmail which i had received for your kind reference

Hello Suman,

Thank you for shopping with Rediff.com. This is to inform you that your order has been dispatched as per details below :

Details of Order# 6280676
Products Vendor Courier Airway No Date URL


Clip on MP3 Player - Expandable up to 16GB Circonia TNT [protected] [protected] http://www.tnt.com

Expected delivery: You should receive your order between "01 Feb, 2011" and "05 Feb, 2011". Please note that if you have placed multiple product orders dispatched by different vendors, they may reach you separately.

Review & track your order: To track your order, sms 'TRACK 3451002' to 57333. Your status will be updated via SMS
You can also check the status of your order in 'Track Your Order' link provided in this mail or on the Rediff shopping site.. For any queries and details, please get in touch with our Customer Care. We will be glad to assist you.

Share your shopping experience: At Rediff.com, we would like to know how you enjoyed shopping with us. Once you receive your order, please log on to Your Account and give us your feedback. This would help us enhance your shopping experience with us.

Thanks & Regards ,

Rediff Shopping Customer Care.
http://shopping.rediff.com/

P.S. This is an automated email. Kindly do not reply, as you will not receive a response.