Rediff.com India Complaints & Reviews

I placed an order for a mobile handset with order no 6428652. They charged my a/c and the product was not delivered on time. When enquired they asked me to submit a copy of the debit card, a/c statement etc. When I refused to submit them they said they will cancel my order an return the amount within 3 days. Now its benn about 15 days and the amount has not yet been recieved. My mails to the customer service are not being replied to now.

helllo,,
from last few weeks rediff bol messenger is not wroking properly . m not able to sign in its just shows connecting and then error and somtimes if if it get connected then the chat rooms list doesnt open up. infact many people are facing the same problem. do something regardin it asap else you people are putting yourself on the bad track . yahoo is much better in this terms.

dear sir

Since a week i am not able to login my rediffmail.It is very importantfor meas i have been using it for along time. i tried to recover but the number of times have exhausted.Please do the need full. my alternate ID is sree.[protected]@gmail.com


regards

pallavi

Dear sir,

I am not able to open my rediffmail account when ever i have tried to open it,got a massage about incorrect ID or possword.after that i used forgot 'password option' and I got one new password & opened my account after sighen out,again I have tried to check my account but it doesnot open.
Kindly help me.My ID is [protected]@rediffmail.com

hello sir,

Web page of rediffmail is not working since last 3days, Why?
Pleas help me for opening rediffmail web page.. Plzzzzzz......plzzzzz

Regards
My cell:- [protected]

My rediff mail id is [protected]@rediffmail.com from the last 15 days i m regularly tring to login my id. but its not opening & the system after sometime shows could not ceenct server. i had tried from different systems many time. pls look into the matter & waiting for your fav ourable reply.

Regards

Sabiha

Unable to login in my Rediffmail account
Hi There,

This is Vilas this side and I am unable to log in my rediffmail [protected]@rediffmail.com since yesterday i.e. 11.5.2011. It showing error-

"You have been logged out.

Your session is invalid.

This may be because cookies might be disabled on your browser.
Please check your browser settings. ?

Please login again'
I have checked with my internet setting, everythis is fine. The URL is http://f1plus.rediff.com/iris/postlogin.php?

Please look into the matter and resolve the issue.

Thanks & Regards,

Vilas S Shelar

Sending a redffmail automatically adds an advertisement at the bottom of the message !!!!...
"Treat yourself at a restaurant, spa, resort and much more with Rediff Deal ho jaye!"

This is happening since May 1st week (approx.)....
and it is very annoying for the recipients of the email....

There is no option in rediffmail to avoid this advertisement....
How can a company have the rights to advertise in the message body of an email ???!!!!!

I can't switch to any other email service because this is my default Email-ID i have given to hundreds of people...
Please please help!!

On 18th of April I've made online purchase "Wd 500 GB Elements Digital 500gb Passport Harddisk" from Ojjas Enterprises through rediff.com Shopping link. On 19th of april i received an automated mail from rediff.com with details of order approved,product description, courier as Deccan 360, AWB [protected] Dt.[protected], order no: 6410007 and will be reached to you by 29th April or 1st of May.

Until 2nd of May I've not received the product or any intimation call from any agencies including rediff.com.
I've tried to check the status of AWB on Deccan360.com even mail, they replied back to me saying this is not a valid awb number which you provided.

People help me is there any way to regarding this to lodge a complaint in cyber crime or whatever applicable.


Regards,

MC Saravanan
[protected]

Hi

I recd a vaccume cleaner through my order no 6384308.I found that the entire piece is a DUD.Its was like a
childerns play item.The machine was noot working .I called up the call center and informed the same and aske dfor a replacement .I was made to understand that somebody will call me after several calls,i was told to ladge a complaint to customer care by email.I worte back and i got a revert that they will resolve the issue ,and i get a revert after a couple of days that the mandatory 7 days.

Iam really suprised that a firm of such reputr is sending such defective machines an fleecing customers.
even a roadisde shop is better.Iam not going to leave this and going to lodge a police complaint and complaint in consumer court
Pl immediately replace the same ASAP
Regards

kUMAR

[protected]

I PLACED AN ORDER AT REDIFF-SHOPPING OF A BOUQUET AND CAKE TO BE DELIVERED AFTER 2 DAYS OF BOOKING DATE..ON THE DELIVERY DATE WHEN I CALLED THEM THEY SIMPLY SAID THE AREA WAS OUT OF REACH.
I WAS SO DISSAPOINTED.IT WAS SOMEONE'S BIRTHDAY..AND IF THIS KIND OF PROBLEM IS THERE THEY SHUD HAVE INFORMED BEFORE OR ATLEAST ON THE DELIVERY DAY..BUT NO..
I SERIOUSLY WANT YOU GUYS TO TAKE ACTION AGAINST THEM..MY ORDER NO. WAS 6418405

To:
Manoj, Bablu, Kamlesh @ redff.com:

On Wednesday, April 20th, 2011 itself, I was assured by customer support over phone that the account would be activated by the evening. However it has not happened.

Today, April 23, I am told that they will activate it on Monday or Tuesday (one week after rediff.com account has been credited). I don't understand the reason for what appears to be pure procrastination and disdain towards your customers from your side.

If this the way a reputed internet domain name and registration company deals with its customers?

This is not the first time it is happening, and I have faced similar issues earlier during my long association with rediff.com...

Shrikant N Shenoy

I had ordered 2 white shirts L size(40) with full selves on 12.03.2011 wide order no.6358335 to rediff shopping at online. I had recd. order on 19.03.2011, i had paid
amout of rs.319/- to courier person. After opening packet didn't found shirts as
per order. Hence immediately informed to rediff shopping, feedback recd. from them
is to sent back the parcel to their vendor Disha enterprises at Bhayander (thane) they said we will reimburse the courier charges to you. As per address recd. from
rediff shopping i had sent back the courier of shirts to disha enterprises on
23.03.2011 through maruti courier wide pod no.185 dated.23.03.2011, this courier was delivered on 24.03.2011 to disha enterprises. Mail recd. from rediff shopping in
that they had mentioned that as soon as they will recd. courier will sent back
replacement of product to me. This is not happened, after a month period rediff shopping person asking for Scan copy of POD for their reference. I had sent them
scan copy through mail. Now i don't want my order, i had spent almost Rs.100/- for
internet. Please guide to get back my amount of Rs.389/- ( Rs.319/- for shirts + Rs.70/- for courier charges.) Whom should i complaint? Rediff shopping is not reliable at all , they are not responding to me. please guide me on this. Also enclosed herewith Scan copy of POD courier.
Yogesh Ghodke, Pune- Email id - [protected]@rediffmail.com

I need urgent help with me rediffmail email account login. My password seems to have gotten locked due to putting in the wrong password a couple of times and it is replying me that paasword is exausted due to several attempts. It is a very old account, hence I can not remember the answer's to the security questions. I do remember one of them - Q. Mother's maiden name -sunita(although, I am not sure I may have used at that time).

Can you please help me unlock my account and send me a new password ?
I really need to retrive my account as all my university emails come there.
My earlier password used to be aveepoonam. Which is not responding any longer.

Kindly contact me regarding this on my alternative email address, which is -
purnima.[protected]@gmail.com

My user name is [protected]@rediffmail.com, I have Purchased Paid Service From Rediffmail.com Whats wrong with rediff ? , Why its service are not Properly Working,?? Do u understand (to rediff) the Responsibilty to provide email services in this era of technology,, lots of slowness problems from your server,, We join rediff beause of its speed,,, Now as the no. o[censored]ser have increse you should invest more in Infrastructure,, we are paid member of your service,,, what more you want,,, why can't you Provide better service to your Loyal customer,,, We can very well shift to other better services like gmail and others,, but we join because of indian Server or Indian owner,,, BUt Indian Owner does not understand the importance of providing just a simple services,,,

From last 1 month i am facing problem to open my email-id,[protected]@rediffmail.com.When i go to sign in then sometimes it has to be opened normally & sometimes it has shawing loading page & waiting for response
The connection has timed out

The server at mypage.rediff.com is taking too long to respond.

* The site could be temporarily unavailable or too busy. Try again in a few
moments.

* If you are unable to load any pages, check your computer's network
connection.

* If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.

So i,e requested to kindly note the complain & make me a permanent solution.

I have purchased online wireless mini headset bluedio - universal bluetooth From Rediff Shopping/ ojjassenterprizes
Delivery Date is 19 April 2011. Cash paid on delivery.389

The product is Faulty.

Not giving service. Rediff Shopping should Refund my money.

Order No: 6378916 Date:[protected] Order Status :Approved
Title
Bluedio Universal Bluetooth Super Mini Headset 1

EP[protected]IN

BY- India Post

Total INR 389.0
he has send me faulty/ defective piece please refund otherwise I am going in Cunsumer Court

To
The Consumer Forum
India

Sub.: Complain against Rediff Shopping (Rediffcom)

Sir / Madam,

I had ordered the below mentioned items at Rediff Shopping (Rediffcom) through website and payments for the same had been also made through net banking. Payments also been cleared to Rediffcom. But the same yet not delivered at the address, mentioned at the time of placing of the orders. Lead-time (mentioned at product page) has been over for all of the below mentioned items, ordered by me on 12th & 13Th of april’11. But yet the same has not been delivered.

Please find the attached conversation mails and the current status for the same mentioning below.


Track My Order

ARINDAM DESHMUKH , following is the status of your orders at rediff.com

Date Order No. Order Status Product Amount Delivery Status Vendor
13-apr-2011 6403153 Approved Binoculars 4x30mm Po... INR 249.00 Handed Over To Courier OjjasEnterprises

Details

12-apr-2011 6402150 Approved Sewing Machine INR 249.00 Awaiting Dispatch BR. Enterprises

Details

Rechargeable Fan Tor... INR 349.00 Handed Over To Courier OjjasEnterprises

Details



Order No: 6402150 Date:[protected] Order Status :Approved
Title Qty Price Delivery Status Consignment Number Courier Name
Sewing machine 1 INR 199 Awaiting Dispatch [protected] Aramex 1
Rechargeable Fan Torch & Emergency Led Light 1 INR 299 Handed Over To Courier
18-APR-2011 [protected] Aramex 1
Shipping and Handling INR 100
Total INR 598.0


Shipping Address
Name: Sikha Deshmukh
Address: A2/1 Majherhatilane, Narayanpally, Nimta
near Kanai Paul Pottary, opp. house with tower
KOLKATA,
West Bengal
INDIA
700049




Order No: 6403153 Date:[protected] Order Status :Approved
Title Qty Price Delivery Status Consignment Number Courier Name
Binoculars 4X30mm Pop-up Light Night Vision Scope 1 INR 199 Handed Over To Courier
15-APR-2011 [protected] Aramex 1
Shipping and Handling INR 50
Total INR 249.0


Shipping Address
Name: Sikha Deshmukh
Address: A2/1 Majherhatilane, Narayanpally, Nimta
near Kanai Paul Pottary, opp. house with tower
KOLKATA,
West Bengal
INDIA
700049

I already had enquered at Rediff Shopping (Rediffcom) and the associates, but no satisfactory answars had been given by them



I already had e-mailed to '[protected]@nic.in' regarding the same on Tue 4/19/2011 10:18 AM

Request you to take necessary action. I want to get delivery of the ordered items by EOD of 20th April, 2011. Other wise I want to calaim for refund of order value and compensation for 100 times of order value from Rediff Shopping (Rediffcom) and the associates


Thanks & Regards
Arindam Deshmukh
Tata Teleservices Ltd
HNI (CC-COS)


P. S. Srijan Tech Park
XVth Floor,
Block DN, Plot – 52
Salt Lake, Sec V
Kolkata 700091

#[protected]
#[protected]
# 0-[protected]

Hi

I have been using rediffmial for thye past 10 years . Of lately for the past three months it is not getting well connected. For instance today mroning I have tried ten times but am unable to log on. I ma currently based in UAE.

Regards
PR

I ordered one relite mp3/mp4 player for me from rediff shopping. The product reached me in 3-4 days, but there was no manual and cd of player ,which they were going to provide. Further, in less than 2 days i found the product to be defective. I wrote many emails to rediif shopping support but no reply from them.It was around 1500 rs and i think i lost my money ,very bad experience .