SIR,
Am surender from Hyderabad, who placed an order for premier organizer worth of Rs.600.00 on 20th of this month, after delivery queries they deliver me a product, at that time outside of my house, when i came back from my work and open the consignment it is an ordnary busienss organizer which may worth 300.00, after this i contacted consult person who is Mr. Gurupreet Singh and Rediff Customer Care, both are saying different stories, Mr. gurupreet is saying that i have to send this consignment to their address after receving this consignment they were send original placed order, and about rediff customer care people are saying that my original consignment is in transist but by mistakenly the vendor sended the consignment, they requested to mark a complaint regards this, after making mail to them, am received a acknowledgement from the rediffmail saying that after all calrifications and verifications they were sending the original consignment that to be after they have receive this consignment which i received,
sir, please kindly help who to over come with this case
Aug 14, 2020
Complaint marked as Resolved
give me solution pls
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