Rediff.com India
Rediff.com India Ltd.
Customer satisfaction rating: 24%
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Rediff.com India Customer Care

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1st Floor, Mahalaxmi Engineering Estate, L. J. 1st Cross Road, Mahim (W)
Mumbai
Mumbai City District
Maharashtra
India - 400016

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Rediff.com India Complaints & Reviews

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Hi, I am from Senthil Kumar from Chennai. I ordered "Stylox Set of 3 Denims 32" on 2nd August 2015 in Rediff Shopping Website. It is a set of 3 jeans pant. In 'Description' seller mentioned the product will be in good quality and looks stylish. I received the product on 6th August 2015. I found one pant is different in colour from the image they showed on their website and one pant is not in correct size. Also the quality of the product is not good and it doesn't looks stylish. Immediately I called customer care and complained about this, they told me to send a mail to their customer care id about the complaint. I sent a mail and complained about the product and requested for refund. After 1 day I received a mail with complaint Ticket No[protected] and stated ""We are working towards responding to your email, your query/ complaint will be addressed at the earliest by Rediff Shop support team"". After that there is no response from them. I called customer care again they " we are working on this ". Please take serious action on this. Seller is DEALS FIVE. Contact number: [protected], [protected] Vendor Email: [protected]@dealsfive.com, [protected]@dealsfive.com Please take action quickly and claim my refund soon.
Product Received is not of good quality and not correct in size
Product Received is not of good quality and not correct in size
Hi,

Please call @[protected]/75 and explain your issue.

Your issue would be resolved at the earliest.

Thanks
Deaslfive Team
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    SUB; DELIVERY OF FAKE/ DUPLICATE PRODUCT..please fing following mail conversations ... [protected][protected] Reminder no. 5 Sir, We have given you 5 reminders for following matter and still my complaint remains the same. How can you supply duplicate/fake product.. You are requested to please reply Or call me on [protected] AWAITING YOUR QUICK RESPONSE. AJAY SHAH [protected]. From: BRILLIANT TESTFABRICS INDIA [mailto:[protected]@gmail.com] Sent: Friday, August 7, 2015 2:32 PM To: '[protected]@rediff.co.in' Subject: FW: [Ticket#[protected]]Reporting issue with the product Please reply From: BRILLIANT TESTFABRICS INDIA [mailto:[protected]@gmail.com] Sent: Friday, August 7, 2015 10:07 AM To: 'Rediff ShopSupport' Cc: '[protected]@gmail.com' Subject: RE: [Ticket#[protected]]Reporting issue with the product Reminder no 4 You can call me on [protected]. Regards AJAY SHAH B From: Rediff ShopSupport [mailto:[protected]@rediff.co.in] Sent: Thursday, August 6, 2015 11:26 AM To: [protected]@gmail.com Subject: Re: [Ticket#[protected]]Reporting issue with the product Dear Ajay, Greetings from Rediff.com In response to your query we wish to inform you that we have tried to contact you on [protected] for order number 11944382 but you were not contactable at that moment. Hence, we would request you to kindly provide us alternate contact number so that we will get in touch with you. We trust your issue has been resolved to your satisfaction. Please write to us for any further clarification or assistance. We value your support and look forward to the continued opportunity of serving you. Assure you courteous and prompt service on all visits at www.rediff.com Warm Regards, Jayesh Customer Service www.Rediff.com ________________________________________ "BRILLIANT TESTFABRICS INDIA" wrote,[protected]:55:03 To: [protected]@rediff.co.in Reporting issue with the product Today I have called them but they were not picking my phone From: BRILLIANT TESTFABRICS INDIA [mailto:[protected]@gmail.com] Sent: Wednesday, August 5, 2015 10:23 AM To: '[protected]@rediff.co.in' Cc: '[protected]@gmail.com' Subject: RE: [Ticket#[protected]]Reporting issue with the product THANKS I have called them but they were not picking my phone It is your responsibility to make a real deal, I have purchases from your website. So I request you to please look into matter. As per you mail of OEM PRODUCT, THERE IS NOT A SINGLE WORD OF OEM SO PLEASE LOOK INTO MATTER AND SEND ME ORIGNAL WATCH.. AWAITING YOUR QUICK RESPONSE PLUS IT IS ALSO CLEAR THAT WE CANNOT MAKE ANY COMMENT FOR THE SELLER . YOU HAVE MENTION THAT THE SALLET IS 100% GENINE AND FEED BACK IS 100% POSITIVE, WE CANNOT SEND ANY FEED BACK OF THE SALLER. THIS MEANS YOU ARE ALSO INVOLVED . REGARDS AJAY From: Rediff ShopSupport [mailto:[protected]@rediff.co.in] Sent: Wednesday, August 5, 2015 10:13 AM To: [protected]@gmail.com Subject: Re: [Ticket#[protected]]Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we request you to kindly contact our enabling partner at "Time Gear Enterprises", "[protected]@gmail.com" since they would be in a better position to assist you further. Alternately you may contact at "[protected]" for further assistance. Further we request you to revert back to us on the same mail if you don't receive any reply from them in next 72 hrs. Assure you of prompt and courteous response on all your visits to Rediff.com Warm Regards Abhishek Customer Service www.rediff.com P.S. Please do not change the subject line for future correspondence. _____ "BRILLIANT TESTFABRICS INDIA" wrote,[protected] 15:10:28 To: "'Rediff ShopSupport'" Reporting issue with the product Sir Please find attach poto AS PER ORIGNAL THERE SHOULD BE A BARCODE AT LABLE AND BOX. PLUS THERE SHOULD BE AN HOLOGRAM OF CASIO IN BOX ASWELL AS GARENTEE CARD.. ADDITIONAL TO THIS EVEN AN SERVICE CENTER IN AHMEDABED CONFIRMED IT IS A FAKE PRODUCT I REQUEST TO PLEASE SEND ORIGNAL WATCH AS SHOEN AND WRITTEN REGARDS AJAY SHAH [protected] From: Rediff ShopSupport [mailto:[protected]@rediff.co.in] Sent: Monday, August 3, 2015 8:07 AM To: [protected]@gmail.com Subject: Re: [Ticket#[protected]]Reporting issue with the product Dear Ajay, Apologize for the inconvenience caused to you. With reference to your mail, we would sincerely apologize for the different ( dulicate ) product being delivered. We request you to kindly mail us the photos/snaps of the received product in 24 to 48 hours (in jpeg format and also would request you to keep the attachment size below 2 MB) for further investigation as this would help us to highlight the matter to the concerned team who handles this seller. We are thankful to have you as our esteemed customer and look forward for a long enduring relationship with you. Assure you of prompt and courteous response on all your visits to Rediff.com Warm Regards, Gaurav Customer service, Rediff shopping _____ "BRILLIANT TESTFABRICS INDIA" wrote,[protected] 11:00:04 To: "'Rediff ShopSupport'" Reporting issue with the product From: BRILLIANT TESTFABRICS INDIA [mailto:[protected]@gmail.com] Sent: Sunday, August 2, 2015 10:09 AM To: 'Rediff ShopSupport' Subject: RE: [Ticket#[protected]]Reporting issue with the product Pl. note the product whics I have received is duplicate . and also defective.. Time adjesment key is very very lose ... Pl. replace and send me orignal watch whics was described.. Thanks AJAY SHAH [protected] Thank you for shopping with Rediff.com Hello Ajay Sah, Your order is currently being processed. Shipment details will be mailed to you as soon as the seller ships the order. Please visit our Customer Delight Center for any order related queries. Details of Order# 11944382 Item Description Expected Delivery Time Qty. Price Casio Edifice 554sp 7avdf Watch With 2 Year Seller Warranty 7 - 10 Working Days 1 3450.00 Shipping & Handling: Rs.0.00 Total: Rs.3450.00 Delivery Address: AJAY SAH H, A-901, PASHWA TOWER, NR SHYAMAL CROSS ROAD, OPP PAREKH HOSPITAL, SATELLITE RING ROAD, AHMEDABAD, Gujarat: 380015 INDIA. - Billing Address: Ajay Sah H, A-901, PASHWA TOWER, NR SHYAMAL CROSS ROAD, OPP PAREKH HOSPITAL, SATELLITE RING ROAD, AHMEDABAD, Gujarat: 380015 INDIA. - In case you want to get in touch with the seller for additional product related information, here are his details: 1. Product Title: Casio Edifice 554sp 7avdf Watch With 2 Year Seller Warranty 2. Vendor name: Time Gear Enterprises 3. Contact Person: Sumita Sindhi, Sumita Sindhi 4. Phone Number: [protected], [protected] 5. Email Id: [protected]@gmail.com, [protected]@gmail.com For any further assistance, visit our Customer Delight Centre. Thank you! Team Rediff Shopping Now shop on-the-go from your mobile! Click here to download the FREE Rediff Shopping app P.S. This is an automated email. For any assistance, kindly contact our Customer support. From: Rediff ShopSupport [mailto:[protected]@rediff.co.in] Sent: Saturday, August 1, 2015 5:23 PM To: [protected]@gmail.com Subject: Re: [Ticket#[protected]]Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we would like to inform you that we have searched for your order in our database by name, but we are unable to locate your order. We request you to please mail us the order number and if you do not have your order number, you can retrieve it by clicking on "Order Status" located on the upper right side of the page from which you ordered. The link is : http://shopping.rediff.com/shopping/index.html?sc_cid=rdhmtop We assure you courteous, prompt service on all your visits to www.rediff.com Warm regards, Gaurav Customer support www.rediff.com _____ Shopping Support Team wrote,[protected]:31:02 To: [protected]@gmail.com Reporting issue with the product Dear Customer, Thank you for writing to Rediff Shopping. Resolving customers query/ complaint is our priority, We are working towards respondingto your email, your query/ complaint will be addressed at theearliestby Rediff Shop support team. This is a system-generated response with ticketnumber in the Subject Line. Request you not to change the subject line for future correspondence. Warm Regards, Team -Rediff Shopping _____ _____ Rediff ShopSupport wrote,[protected]:23:02 To: [protected]@gmail.com Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we would like to inform you that we have searched for your order in our database by name, but we are unable to locate your order. We request you to please mail us the order number and if you do not have your order number, you can retrieve it by clicking on "Order Status" located on the upper right side of the page from which you ordered. The link is : http://shopping.rediff.com/shopping/index.html?sc_cid=rdhmtop We assure you courteous, prompt service on all your visits to www.rediff.com Warm regards, Gaurav Customer support www.rediff.com _____ Shopping Support Team wrote,[protected]:31:02 To: [protected]@gmail.com Reporting issue with the product Dear Customer, Thank you for writing to Rediff Shopping. Resolving customers query/ complaint is our priority, We are working towards respondingto your email, your query/ complaint will be addressed at theearliestby Rediff Shop support team. This is a system-generated response with ticketnumber in the Subject Line. Request you not to change the subject line for future correspondence. Warm Regards, Team -Rediff Shopping _____ _____ "BRILLIANT TESTFABRICS INDIA" wrote,[protected] 15:05:35 To: "'Rediff ShopSupport'" Reporting issue with the product Sir Please find attach poto AS PER ORIGNAL THERE SHOULD BE A BARCODE AT LABLE AND BOX. PLUS THERE SHOULD BE AN HOLOGRAM OF CASIO IN BOX ASWELL AS GARENTEE CARD.. ADDITIONAL TO THIS EVEN AN SERVICE CENTER IN AHMEDABED CONFIRMED IT IS A FAKE PRODUCT I REQUEST TO PLEASE SEND ORIGNAL WATCH AS SHOEN AND WRITTEN REGARDS AJAY SHAH [protected] From: Rediff ShopSupport [mailto:[protected]@rediff.co.in] Sent: Monday, August 3, 2015 8:07 AM To: [protected]@gmail.com Subject: Re: [Ticket#[protected]]Reporting issue with the product Dear Ajay, Apologize for the inconvenience caused to you. With reference to your mail, we would sincerely apologize for the different ( dulicate ) product being delivered. We request you to kindly mail us the photos/snaps of the received product in 24 to 48 hours (in jpeg format and also would request you to keep the attachment size below 2 MB) for further investigation as this would help us to highlight the matter to the concerned team who handles this seller. We are thankful to have you as our esteemed customer and look forward for a long enduring relationship with you. Assure you of prompt and courteous response on all your visits to Rediff.com Warm Regards, Gaurav Customer service, Rediff shopping _____ "BRILLIANT TESTFABRICS INDIA" wrote,[protected] 11:00:04 To: "'Rediff ShopSupport'" Reporting issue with the product From: BRILLIANT TESTFABRICS INDIA [mailto:[protected]@gmail.com] Sent: Sunday, August 2, 2015 10:09 AM To: 'Rediff ShopSupport' Subject: RE: [Ticket#[protected]]Reporting issue with the product Pl. note the product whics I have received is duplicate . and also defective.. Time adjesment key is very very lose ... Pl. replace and send me orignal watch whics was described.. Thanks AJAY SHAH [protected] Thank you for shopping with Rediff.com Hello Ajay Sah, Your order is currently being processed. Shipment details will be mailed to you as soon as the seller ships the order. Please visit our Customer Delight Center for any order related queries. Details of Order# 11944382 Item Description Expected Delivery Time Qty. Price Casio Edifice 554sp 7avdf Watch With 2 Year Seller Warranty 7 - 10 Working Days 1 3450.00 Shipping & Handling: Rs.0.00 Total: Rs.3450.00 Delivery Address: AJAY SAH H, A-901, PASHWA TOWER, NR SHYAMAL CROSS ROAD, OPP PAREKH HOSPITAL, SATELLITE RING ROAD, AHMEDABAD, Gujarat: 380015 INDIA. - Billing Address: Ajay Sah H, A-901, PASHWA TOWER, NR SHYAMAL CROSS ROAD, OPP PAREKH HOSPITAL, SATELLITE RING ROAD, AHMEDABAD, Gujarat: 380015 INDIA. - In case you want to get in touch with the seller for additional product related information, here are his details: 1. Product Title: Casio Edifice 554sp 7avdf Watch With 2 Year Seller Warranty 2. Vendor name: Time Gear Enterprises 3. Contact Person: Sumita Sindhi, Sumita Sindhi 4. Phone Number: [protected], [protected] 5. Email Id: [protected]@gmail.com, [protected]@gmail.com For any further assistance, visit our Customer Delight Centre. Thank you! Team Rediff Shopping Now shop on-the-go from your mobile! Click here to download the FREE Rediff Shopping app P.S. This is an automated email. For any assistance, kindly contact our Customer support. From: Rediff ShopSupport [mailto:[protected]@rediff.co.in] Sent: Saturday, August 1, 2015 5:23 PM To: [protected]@gmail.com Subject: Re: [Ticket#[protected]]Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we would like to inform you that we have searched for your order in our database by name, but we are unable to locate your order. We request you to please mail us the order number and if you do not have your order number, you can retrieve it by clicking on "Order Status" located on the upper right side of the page from which you ordered. The link is : http://shopping.rediff.com/shopping/index.html?sc_cid=rdhmtop We assure you courteous, prompt service on all your visits to www.rediff.com Warm regards, Gaurav Customer support www.rediff.com _____ Shopping Support Team wrote,[protected]:31:02 To: [protected]@gmail.com Reporting issue with the product Dear Customer, Thank you for writing to Rediff Shopping. Resolving customers query/ complaint is our priority, We are working towards respondingto your email, your query/ complaint will be addressed at theearliestby Rediff Shop support team. This is a system-generated response with ticketnumber in the Subject Line. Request you not to change the subject line for future correspondence. Warm Regards, Team -Rediff Shopping _____ _____ Rediff ShopSupport wrote,[protected]:23:02 To: [protected]@gmail.com Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we would like to inform you that we have searched for your order in our database by name, but we are unable to locate your order. We request you to please mail us the order number and if you do not have your order number, you can retrieve it by clicking on "Order Status" located on the upper right side of the page from which you ordered. The link is : http://shopping.rediff.com/shopping/index.html?sc_cid=rdhmtop We assure you courteous, prompt service on all your visits to www.rediff.com Warm regards, Gaurav Customer support www.rediff.com _____ Shopping Support Team wrote,[protected]:31:02 To: [protected]@gmail.com Reporting issue with the product Dear Customer, Thank you for writing to Rediff Shopping. Resolving customers query/ complaint is our priority, We are working towards respondingto your email, your query/ complaint will be addressed at theearliestby Rediff Shop support team. This is a system-generated response with ticketnumber in the Subject Line. Request you not to change the subject line for future correspondence. Warm Regards, Team -Rediff Shopping _____ _____ Rediff ShopSupport wrote,[protected]:07:08 To: [protected]@gmail.com Reporting issue with the product Dear Ajay, Apologize for the inconvenience caused to you. With reference to your mail, we would sincerely apologize for the different ( dulicate ) product being delivered. We request you to kindly mail us the photos/snaps of the received product in 24 to 48 hours (in jpeg format and also would request you to keep the attachment size below 2 MB) for further investigation as this would help us to highlight the matter to the concerned team who handles this seller. We are thankful to have you as our esteemed customer and look forward for a long enduring relationship with you. Assure you of prompt and courteous response on all your visits to Rediff.com Warm Regards, Gaurav Customer service, Rediff shopping _____ "BRILLIANT TESTFABRICS INDIA" wrote,[protected] 11:00:04 To: "'Rediff ShopSupport'" Reporting issue with the product From: BRILLIANT TESTFABRICS INDIA [mailto:[protected]@gmail.com] Sent: Sunday, August 2, 2015 10:09 AM To: 'Rediff ShopSupport' Subject: RE: [Ticket#[protected]]Reporting issue with the product Pl. note the product whics I have received is duplicate . and also defective.. Time adjesment key is very very lose ... Pl. replace and send me orignal watch whics was described.. Thanks AJAY SHAH [protected] Thank you for shopping with Rediff.com Hello Ajay Sah, Your order is currently being processed. Shipment details will be mailed to you as soon as the seller ships the order. Please visit our Customer Delight Center for any order related queries. Details of Order# 11944382 Item Description Expected Delivery Time Qty. Price Casio Edifice 554sp 7avdf Watch With 2 Year Seller Warranty 7 - 10 Working Days 1 3450.00 Shipping & Handling: Rs.0.00 Total: Rs.3450.00 Delivery Address: AJAY SAH H, A-901, PASHWA TOWER, NR SHYAMAL CROSS ROAD, OPP PAREKH HOSPITAL, SATELLITE RING ROAD, AHMEDABAD, Gujarat: 380015 INDIA. - Billing Address: Ajay Sah H, A-901, PASHWA TOWER, NR SHYAMAL CROSS ROAD, OPP PAREKH HOSPITAL, SATELLITE RING ROAD, AHMEDABAD, Gujarat: 380015 INDIA. - In case you want to get in touch with the seller for additional product related information, here are his details: 1. Product Title: Casio Edifice 554sp 7avdf Watch With 2 Year Seller Warranty 2. Vendor name: Time Gear Enterprises 3. Contact Person: Sumita Sindhi, Sumita Sindhi 4. Phone Number: [protected], [protected] 5. Email Id: [protected]@gmail.com, [protected]@gmail.com For any further assistance, visit our Customer Delight Centre. Thank you! Team Rediff Shopping Now shop on-the-go from your mobile! Click here to download the FREE Rediff Shopping app P.S. This is an automated email. For any assistance, kindly contact our Customer support. From: Rediff ShopSupport [mailto:[protected]@rediff.co.in] Sent: Saturday, August 1, 2015 5:23 PM To: [protected]@gmail.com Subject: Re: [Ticket#[protected]]Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we would like to inform you that we have searched for your order in our database by name, but we are unable to locate your order. We request you to please mail us the order number and if you do not have your order number, you can retrieve it by clicking on "Order Status" located on the upper right side of the page from which you ordered. The link is : http://shopping.rediff.com/shopping/index.html?sc_cid=rdhmtop We assure you courteous, prompt service on all your visits to www.rediff.com Warm regards, Gaurav Customer support www.rediff.com _____ Shopping Support Team wrote,[protected]:31:02 To: [protected]@gmail.com Reporting issue with the product Dear Customer, Thank you for writing to Rediff Shopping. Resolving customers query/ complaint is our priority, We are working towards respondingto your email, your query/ complaint will be addressed at theearliestby Rediff Shop support team. This is a system-generated response with ticketnumber in the Subject Line. Request you not to change the subject line for future correspondence. Warm Regards, Team -Rediff Shopping _____ _____ Rediff ShopSupport wrote,[protected]:23:02 To: [protected]@gmail.com Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we would like to inform you that we have searched for your order in our database by name, but we are unable to locate your order. We request you to please mail us the order number and if you do not have your order number, you can retrieve it by clicking on "Order Status" located on the upper right side of the page from which you ordered. The link is : http://shopping.rediff.com/shopping/index.html?sc_cid=rdhmtop We assure you courteous, prompt service on all your visits to www.rediff.com Warm regards, Gaurav Customer support www.rediff.com _____ Shopping Support Team wrote,[protected]:31:02 To: [protected]@gmail.com Reporting issue with the product Dear Customer, Thank you for writing to Rediff Shopping. Resolving customers query/ complaint is our priority, We are working towards respondingto your email, your query/ complaint will be addressed at theearliestby Rediff Shop support team. This is a system-generated response with ticketnumber in the Subject Line. Request you not to change the subject line for future correspondence. Warm Regards, Team -Rediff Shopping _____ ________________________________________ "BRILLIANT TESTFABRICS INDIA" wrote,[protected]:25:39 To: [protected]@rediff.co.in Reporting issue with the product THANKS I have called them but they were not picking my phone It is your responsibility to make a real deal, I have purchases from your website. So I request you to please look into matter. As per you mail of OEM PRODUCT, THERE IS NOT A SINGLE WORD OF OEM SO PLEASE LOOK INTO MATTER AND SEND ME ORIGNAL WATCH.. AWAITING YOUR QUICK RESPONSE PLUS IT IS ALSO CLEAR THAT WE CANNOT MAKE ANY COMMENT FOR THE SELLER . YOU HAVE MENTION THAT THE SALLET IS 100% GENINE AND FEED BACK IS 100% POSITIVE, WE CANNOT SEND ANY FEED BACK OF THE SALLER. THIS MEANS YOU ARE ALSO INVOLVED . REGARDS AJAY From: Rediff ShopSupport [mailto:[protected]@rediff.co.in] Sent: Wednesday, August 5, 2015 10:13 AM To: [protected]@gmail.com Subject: Re: [Ticket#[protected]]Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we request you to kindly contact our enabling partner at "Time Gear Enterprises", "[protected]@gmail.com" since they would be in a better position to assist you further. Alternately you may contact at "[protected]" for further assistance. Further we request you to revert back to us on the same mail if you don't receive any reply from them in next 72 hrs. Assure you of prompt and courteous response on all your visits to Rediff.com Warm Regards Abhishek Customer Service www.rediff.com P.S. Please do not change the subject line for future correspondence. _____ "BRILLIANT TESTFABRICS INDIA" wrote,[protected] 15:10:28 To: "'Rediff ShopSupport'" Reporting issue with the product Sir Please find attach poto AS PER ORIGNAL THERE SHOULD BE A BARCODE AT LABLE AND BOX. PLUS THERE SHOULD BE AN HOLOGRAM OF CASIO IN BOX ASWELL AS GARENTEE CARD.. ADDITIONAL TO THIS EVEN AN SERVICE CENTER IN AHMEDABED CONFIRMED IT IS A FAKE PRODUCT I REQUEST TO PLEASE SEND ORIGNAL WATCH AS SHOEN AND WRITTEN REGARDS AJAY SHAH [protected] From: Rediff ShopSupport [mailto:[protected]@rediff.co.in] Sent: Monday, August 3, 2015 8:07 AM To: [protected]@gmail.com Subject: Re: [Ticket#[protected]]Reporting issue with the product Dear Ajay, Apologize for the inconvenience caused to you. With reference to your mail, we would sincerely apologize for the different ( dulicate ) product being delivered. We request you to kindly mail us the photos/snaps of the received product in 24 to 48 hours (in jpeg format and also would request you to keep the attachment size below 2 MB) for further investigation as this would help us to highlight the matter to the concerned team who handles this seller. We are thankful to have you as our esteemed customer and look forward for a long enduring relationship with you. Assure you of prompt and courteous response on all your visits to Rediff.com Warm Regards, Gaurav Customer service, Rediff shopping _____ "BRILLIANT TESTFABRICS INDIA" wrote,[protected] 11:00:04 To: "'Rediff ShopSupport'" Reporting issue with the product From: BRILLIANT TESTFABRICS INDIA [mailto:[protected]@gmail.com] Sent: Sunday, August 2, 2015 10:09 AM To: 'Rediff ShopSupport' Subject: RE: [Ticket#[protected]]Reporting issue with the product Pl. note the product whics I have received is duplicate . and also defective.. Time adjesment key is very very lose ... Pl. replace and send me orignal watch whics was described.. Thanks AJAY SHAH [protected] Thank you for shopping with Rediff.com Hello Ajay Sah, Your order is currently being processed. Shipment details will be mailed to you as soon as the seller ships the order. Please visit our Customer Delight Center for any order related queries. Details of Order# 11944382 Item Description Expected Delivery Time Qty. Price Casio Edifice 554sp 7avdf Watch With 2 Year Seller Warranty 7 - 10 Working Days 1 3450.00 Shipping & Handling: Rs.0.00 Total: Rs.3450.00 Delivery Address: AJAY SAH H, A-901, PASHWA TOWER, NR SHYAMAL CROSS ROAD, OPP PAREKH HOSPITAL, SATELLITE RING ROAD, AHMEDABAD, Gujarat: 380015 INDIA. - Billing Address: Ajay Sah H, A-901, PASHWA TOWER, NR SHYAMAL CROSS ROAD, OPP PAREKH HOSPITAL, SATELLITE RING ROAD, AHMEDABAD, Gujarat: 380015 INDIA. - In case you want to get in touch with the seller for additional product related information, here are his details: 1. Product Title: Casio Edifice 554sp 7avdf Watch With 2 Year Seller Warranty 2. Vendor name: Time Gear Enterprises 3. Contact Person: Sumita Sindhi, Sumita Sindhi 4. Phone Number: [protected], [protected] 5. Email Id: [protected]@gmail.com, [protected]@gmail.com For any further assistance, visit our Customer Delight Centre. Thank you! Team Rediff Shopping Now shop on-the-go from your mobile! Click here to download the FREE Rediff Shopping app P.S. This is an automated email. For any assistance, kindly contact our Customer support. From: Rediff ShopSupport [mailto:[protected]@rediff.co.in] Sent: Saturday, August 1, 2015 5:23 PM To: [protected]@gmail.com Subject: Re: [Ticket#[protected]]Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we would like to inform you that we have searched for your order in our database by name, but we are unable to locate your order. We request you to please mail us the order number and if you do not have your order number, you can retrieve it by clicking on "Order Status" located on the upper right side of the page from which you ordered. The link is : http://shopping.rediff.com/shopping/index.html?sc_cid=rdhmtop We assure you courteous, prompt service on all your visits to www.rediff.com Warm regards, Gaurav Customer support www.rediff.com _____ Shopping Support Team wrote,[protected]:31:02 To: [protected]@gmail.com Reporting issue with the product Dear Customer, Thank you for writing to Rediff Shopping. Resolving customers query/ complaint is our priority, We are working towards respondingto your email, your query/ complaint will be addressed at theearliestby Rediff Shop support team. This is a system-generated response with ticketnumber in the Subject Line. Request you not to change the subject line for future correspondence. Warm Regards, Team -Rediff Shopping _____ _____ Rediff ShopSupport wrote,[protected]:23:02 To: [protected]@gmail.com Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we would like to inform you that we have searched for your order in our database by name, but we are unable to locate your order. We request you to please mail us the order number and if you do not have your order number, you can retrieve it by clicking on "Order Status" located on the upper right side of the page from which you ordered. The link is : http://shopping.rediff.com/shopping/index.html?sc_cid=rdhmtop We assure you courteous, prompt service on all your visits to www.rediff.com Warm regards, Gaurav Customer support www.rediff.com _____ Shopping Support Team wrote,[protected]:31:02 To: [protected]@gmail.com Reporting issue with the product Dear Customer, Thank you for writing to Rediff Shopping. Resolving customers query/ complaint is our priority, We are working towards respondingto your email, your query/ complaint will be addressed at theearliestby Rediff Shop support team. This is a system-generated response with ticketnumber in the Subject Line. Request you not to change the subject line for future correspondence. Warm Regards, Team -Rediff Shopping _____ _____ "BRILLIANT TESTFABRICS INDIA" wrote,[protected] 15:05:35 To: "'Rediff ShopSupport'" Reporting issue with the product Sir Please find attach poto AS PER ORIGNAL THERE SHOULD BE A BARCODE AT LABLE AND BOX. PLUS THERE SHOULD BE AN HOLOGRAM OF CASIO IN BOX ASWELL AS GARENTEE CARD.. ADDITIONAL TO THIS EVEN AN SERVICE CENTER IN AHMEDABED CONFIRMED IT IS A FAKE PRODUCT I REQUEST TO PLEASE SEND ORIGNAL WATCH AS SHOEN AND WRITTEN REGARDS AJAY SHAH [protected] From: Rediff ShopSupport [mailto:[protected]@rediff.co.in] Sent: Monday, August 3, 2015 8:07 AM To: [protected]@gmail.com Subject: Re: [Ticket#[protected]]Reporting issue with the product Dear Ajay, Apologize for the inconvenience caused to you. With reference to your mail, we would sincerely apologize for the different ( dulicate ) product being delivered. We request you to kindly mail us the photos/snaps of the received product in 24 to 48 hours (in jpeg format and also would request you to keep the attachment size below 2 MB) for further investigation as this would help us to highlight the matter to the concerned team who handles this seller. We are thankful to have you as our esteemed customer and look forward for a long enduring relationship with you. Assure you of prompt and courteous response on all your visits to Rediff.com Warm Regards, Gaurav Customer service, Rediff shopping _____ "BRILLIANT TESTFABRICS INDIA" wrote,[protected] 11:00:04 To: "'Rediff ShopSupport'" Reporting issue with the product From: BRILLIANT TESTFABRICS INDIA [mailto:[protected]@gmail.com] Sent: Sunday, August 2, 2015 10:09 AM To: 'Rediff ShopSupport' Subject: RE: [Ticket#[protected]]Reporting issue with the product Pl. note the product whics I have received is duplicate . and also defective.. Time adjesment key is very very lose ... Pl. replace and send me orignal watch whics was described.. Thanks AJAY SHAH [protected] Thank you for shopping with Rediff.com Hello Ajay Sah, Your order is currently being processed. Shipment details will be mailed to you as soon as the seller ships the order. Please visit our Customer Delight Center for any order related queries. Details of Order# 11944382 Item Description Expected Delivery Time Qty. Price Casio Edifice 554sp 7avdf Watch With 2 Year Seller Warranty 7 - 10 Working Days 1 3450.00 Shipping & Handling: Rs.0.00 Total: Rs.3450.00 Delivery Address: AJAY SAH H, A-901, PASHWA TOWER, NR SHYAMAL CROSS ROAD, OPP PAREKH HOSPITAL, SATELLITE RING ROAD, AHMEDABAD, Gujarat: 380015 INDIA. - Billing Address: Ajay Sah H, A-901, PASHWA TOWER, NR SHYAMAL CROSS ROAD, OPP PAREKH HOSPITAL, SATELLITE RING ROAD, AHMEDABAD, Gujarat: 380015 INDIA. - In case you want to get in touch with the seller for additional product related information, here are his details: 1. Product Title: Casio Edifice 554sp 7avdf Watch With 2 Year Seller Warranty 2. Vendor name: Time Gear Enterprises 3. Contact Person: Sumita Sindhi, Sumita Sindhi 4. Phone Number: [protected], [protected] 5. Email Id: [protected]@gmail.com, [protected]@gmail.com For any further assistance, visit our Customer Delight Centre. Thank you! Team Rediff Shopping Now shop on-the-go from your mobile! Click here to download the FREE Rediff Shopping app P.S. This is an automated email. For any assistance, kindly contact our Customer support. From: Rediff ShopSupport [mailto:[protected]@rediff.co.in] Sent: Saturday, August 1, 2015 5:23 PM To: [protected]@gmail.com Subject: Re: [Ticket#[protected]]Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we would like to inform you that we have searched for your order in our database by name, but we are unable to locate your order. We request you to please mail us the order number and if you do not have your order number, you can retrieve it by clicking on "Order Status" located on the upper right side of the page from which you ordered. The link is : http://shopping.rediff.com/shopping/index.html?sc_cid=rdhmtop We assure you courteous, prompt service on all your visits to www.rediff.com Warm regards, Gaurav Customer support www.rediff.com _____ Shopping Support Team wrote,[protected]:31:02 To: [protected]@gmail.com Reporting issue with the product Dear Customer, Thank you for writing to Rediff Shopping. Resolving customers query/ complaint is our priority, We are working towards respondingto your email, your query/ complaint will be addressed at theearliestby Rediff Shop support team. This is a system-generated response with ticketnumber in the Subject Line. Request you not to change the subject line for future correspondence. Warm Regards, Team -Rediff Shopping _____ _____ Rediff ShopSupport wrote,[protected]:23:02 To: [protected]@gmail.com Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we would like to inform you that we have searched for your order in our database by name, but we are unable to locate your order. We request you to please mail us the order number and if you do not have your order number, you can retrieve it by clicking on "Order Status" located on the upper right side of the page from which you ordered. The link is : http://shopping.rediff.com/shopping/index.html?sc_cid=rdhmtop We assure you courteous, prompt service on all your visits to www.rediff.com Warm regards, Gaurav Customer support www.rediff.com _____ Shopping Support Team wrote,[protected]:31:02 To: [protected]@gmail.com Reporting issue with the product Dear Customer, Thank you for writing to Rediff Shopping. Resolving customers query/ complaint is our priority, We are working towards respondingto your email, your query/ complaint will be addressed at theearliestby Rediff Shop support team. This is a system-generated response with ticketnumber in the Subject Line. Request you not to change the subject line for future correspondence. Warm Regards, Team -Rediff Shopping _____ _____ Rediff ShopSupport wrote,[protected]:07:08 To: [protected]@gmail.com Reporting issue with the product Dear Ajay, Apologize for the inconvenience caused to you. With reference to your mail, we would sincerely apologize for the different ( dulicate ) product being delivered. We request you to kindly mail us the photos/snaps of the received product in 24 to 48 hours (in jpeg format and also would request you to keep the attachment size below 2 MB) for further investigation as this would help us to highlight the matter to the concerned team who handles this seller. We are thankful to have you as our esteemed customer and look forward for a long enduring relationship with you. Assure you of prompt and courteous response on all your visits to Rediff.com Warm Regards, Gaurav Customer service, Rediff shopping _____ "BRILLIANT TESTFABRICS INDIA" wrote,[protected] 11:00:04 To: "'Rediff ShopSupport'" Reporting issue with the product From: BRILLIANT TESTFABRICS INDIA [mailto:[protected]@gmail.com] Sent: Sunday, August 2, 2015 10:09 AM To: 'Rediff ShopSupport' Subject: RE: [Ticket#[protected]]Reporting issue with the product Pl. note the product whics I have received is duplicate . and also defective.. Time adjesment key is very very lose ... Pl. replace and send me orignal watch whics was described.. Thanks AJAY SHAH [protected] Thank you for shopping with Rediff.com Hello Ajay Sah, Your order is currently being processed. Shipment details will be mailed to you as soon as the seller ships the order. Please visit our Customer Delight Center for any order related queries. Details of Order# 11944382 Item Description Expected Delivery Time Qty. Price Casio Edifice 554sp 7avdf Watch With 2 Year Seller Warranty 7 - 10 Working Days 1 3450.00 Shipping & Handling: Rs.0.00 Total: Rs.3450.00 Delivery Address: AJAY SAH H, A-901, PASHWA TOWER, NR SHYAMAL CROSS ROAD, OPP PAREKH HOSPITAL, SATELLITE RING ROAD, AHMEDABAD, Gujarat: 380015 INDIA. - Billing Address: Ajay Sah H, A-901, PASHWA TOWER, NR SHYAMAL CROSS ROAD, OPP PAREKH HOSPITAL, SATELLITE RING ROAD, AHMEDABAD, Gujarat: 380015 INDIA. - In case you want to get in touch with the seller for additional product related information, here are his details: 1. Product Title: Casio Edifice 554sp 7avdf Watch With 2 Year Seller Warranty 2. Vendor name: Time Gear Enterprises 3. Contact Person: Sumita Sindhi, Sumita Sindhi 4. Phone Number: [protected], [protected] 5. Email Id: [protected]@gmail.com, [protected]@gmail.com For any further assistance, visit our Customer Delight Centre. Thank you! Team Rediff Shopping Now shop on-the-go from your mobile! Click here to download the FREE Rediff Shopping app P.S. This is an automated email. For any assistance, kindly contact our Customer support. From: Rediff ShopSupport [mailto:[protected]@rediff.co.in] Sent: Saturday, August 1, 2015 5:23 PM To: [protected]@gmail.com Subject: Re: [Ticket#[protected]]Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we would like to inform you that we have searched for your order in our database by name, but we are unable to locate your order. We request you to please mail us the order number and if you do not have your order number, you can retrieve it by clicking on "Order Status" located on the upper right side of the page from which you ordered. The link is : http://shopping.rediff.com/shopping/index.html?sc_cid=rdhmtop We assure you courteous, prompt service on all your visits to www.rediff.com Warm regards, Gaurav Customer support www.rediff.com _____ Shopping Support Team wrote,[protected]:31:02 To: [protected]@gmail.com Reporting issue with the product Dear Customer, Thank you for writing to Rediff Shopping. Resolving customers query/ complaint is our priority, We are working towards respondingto your email, your query/ complaint will be addressed at theearliestby Rediff Shop support team. This is a system-generated response with ticketnumber in the Subject Line. Request you not to change the subject line for future correspondence. Warm Regards, Team -Rediff Shopping _____ _____ Rediff ShopSupport wrote,[protected]:23:02 To: [protected]@gmail.com Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we would like to inform you that we have searched for your order in our database by name, but we are unable to locate your order. We request you to please mail us the order number and if you do not have your order number, you can retrieve it by clicking on "Order Status" located on the upper right side of the page from which you ordered. The link is : http://shopping.rediff.com/shopping/index.html?sc_cid=rdhmtop We assure you courteous, prompt service on all your visits to www.rediff.com Warm regards, Gaurav Customer support www.rediff.com _____ Shopping Support Team wrote,[protected]:31:02 To: [protected]@gmail.com Reporting issue with the product Dear Customer, Thank you for writing to Rediff Shopping. Resolving customers query/ complaint is our priority, We are working towards respondingto your email, your query/ complaint will be addressed at theearliestby Rediff Shop support team. This is a system-generated response with ticketnumber in the Subject Line. Request you not to change the subject line for future correspondence. Warm Regards, Team -Rediff Shopping _____ ________________________________________ Rediff ShopSupport wrote,[protected]:13:14 To: [protected]@gmail.com Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we request you to kindly contact our enabling partner at "Time Gear Enterprises", "[protected]@gmail.com" since they would be in a better position to assist you further. Alternately you may contact at "[protected]" for further assistance. Further we request you to revert back to us on the same mail if you don't receive any reply from them in next 72 hrs. Assure you of prompt and courteous response on all your visits to Rediff.com Warm Regards Abhishek Customer Service www.rediff.com P.S. Please do not change the subject line for future correspondence. ________________________________________ "BRILLIANT TESTFABRICS INDIA" wrote,[protected]:10:28 To: "'Rediff ShopSupport'" Reporting issue with the product Sir Please find attach poto AS PER ORIGNAL THERE SHOULD BE A BARCODE AT LABLE AND BOX. PLUS THERE SHOULD BE AN HOLOGRAM OF CASIO IN BOX ASWELL AS GARENTEE CARD.. ADDITIONAL TO THIS EVEN AN SERVICE CENTER IN AHMEDABED CONFIRMED IT IS A FAKE PRODUCT I REQUEST TO PLEASE SEND ORIGNAL WATCH AS SHOEN AND WRITTEN REGARDS AJAY SHAH [protected] From: Rediff ShopSupport [mailto:[protected]@rediff.co.in] Sent: Monday, August 3, 2015 8:07 AM To: [protected]@gmail.com Subject: Re: [Ticket#[protected]]Reporting issue with the product Dear Ajay, Apologize for the inconvenience caused to you. With reference to your mail, we would sincerely apologize for the different ( dulicate ) product being delivered. We request you to kindly mail us the photos/snaps of the received product in 24 to 48 hours (in jpeg format and also would request you to keep the attachment size below 2 MB) for further investigation as this would help us to highlight the matter to the concerned team who handles this seller. We are thankful to have you as our esteemed customer and look forward for a long enduring relationship with you. Assure you of prompt and courteous response on all your visits to Rediff.com Warm Regards, Gaurav Customer service, Rediff shopping _____ "BRILLIANT TESTFABRICS INDIA" wrote,[protected] 11:00:04 To: "'Rediff ShopSupport'" Reporting issue with the product From: BRILLIANT TESTFABRICS INDIA [mailto:[protected]@gmail.com] Sent: Sunday, August 2, 2015 10:09 AM To: 'Rediff ShopSupport' Subject: RE: [Ticket#[protected]]Reporting issue with the product Pl. note the product whics I have received is duplicate . and also defective.. Time adjesment key is very very lose ... Pl. replace and send me orignal watch whics was described.. Thanks AJAY SHAH [protected] Thank you for shopping with Rediff.com Hello Ajay Sah, Your order is currently being processed. Shipment details will be mailed to you as soon as the seller ships the order. Please visit our Customer Delight Center for any order related queries. Details of Order# 11944382 Item Description Expected Delivery Time Qty. Price Casio Edifice 554sp 7avdf Watch With 2 Year Seller Warranty 7 - 10 Working Days 1 3450.00 Shipping & Handling: Rs.0.00 Total: Rs.3450.00 Delivery Address: AJAY SAH H, A-901, PASHWA TOWER, NR SHYAMAL CROSS ROAD, OPP PAREKH HOSPITAL, SATELLITE RING ROAD, AHMEDABAD, Gujarat: 380015 INDIA. - Billing Address: Ajay Sah H, A-901, PASHWA TOWER, NR SHYAMAL CROSS ROAD, OPP PAREKH HOSPITAL, SATELLITE RING ROAD, AHMEDABAD, Gujarat: 380015 INDIA. - In case you want to get in touch with the seller for additional product related information, here are his details: 1. Product Title: Casio Edifice 554sp 7avdf Watch With 2 Year Seller Warranty 2. Vendor name: Time Gear Enterprises 3. Contact Person: Sumita Sindhi, Sumita Sindhi 4. Phone Number: [protected], [protected] 5. Email Id: [protected]@gmail.com, [protected]@gmail.com For any further assistance, visit our Customer Delight Centre. Thank you! Team Rediff Shopping Now shop on-the-go from your mobile! Click here to download the FREE Rediff Shopping app P.S. This is an automated email. For any assistance, kindly contact our Customer support. From: Rediff ShopSupport [mailto:[protected]@rediff.co.in] Sent: Saturday, August 1, 2015 5:23 PM To: [protected]@gmail.com Subject: Re: [Ticket#[protected]]Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we would like to inform you that we have searched for your order in our database by name, but we are unable to locate your order. We request you to please mail us the order number and if you do not have your order number, you can retrieve it by clicking on "Order Status" located on the upper right side of the page from which you ordered. The link is : http://shopping.rediff.com/shopping/index.html?sc_cid=rdhmtop We assure you courteous, prompt service on all your visits to www.rediff.com Warm regards, Gaurav Customer support www.rediff.com _____ Shopping Support Team wrote,[protected]:31:02 To: [protected]@gmail.com Reporting issue with the product Dear Customer, Thank you for writing to Rediff Shopping. Resolving customers query/ complaint is our priority, We are working towards respondingto your email, your query/ complaint will be addressed at theearliestby Rediff Shop support team. This is a system-generated response with ticketnumber in the Subject Line. Request you not to change the subject line for future correspondence. Warm Regards, Team -Rediff Shopping _____ _____ Rediff ShopSupport wrote,[protected]:23:02 To: [protected]@gmail.com Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we would like to inform you that we have searched for your order in our database by name, but we are unable to locate your order. We request you to please mail us the order number and if you do not have your order number, you can retrieve it by clicking on "Order Status" located on the upper right side of the page from which you ordered. The link is : http://shopping.rediff.com/shopping/index.html?sc_cid=rdhmtop We assure you courteous, prompt service on all your visits to www.rediff.com Warm regards, Gaurav Customer support www.rediff.com _____ Shopping Support Team wrote,[protected]:31:02 To: [protected]@gmail.com Reporting issue with the product Dear Customer, Thank you for writing to Rediff Shopping. Resolving customers query/ complaint is our priority, We are working towards respondingto your email, your query/ complaint will be addressed at theearliestby Rediff Shop support team. This is a system-generated response with ticketnumber in the Subject Line. Request you not to change the subject line for future correspondence. Warm Regards, Team -Rediff Shopping _____ ________________________________________ "BRILLIANT TESTFABRICS INDIA" wrote,[protected]:05:35 To: "'Rediff ShopSupport'" Reporting issue with the product Sir Please find attach poto AS PER ORIGNAL THERE SHOULD BE A BARCODE AT LABLE AND BOX. PLUS THERE SHOULD BE AN HOLOGRAM OF CASIO IN BOX ASWELL AS GARENTEE CARD.. ADDITIONAL TO THIS EVEN AN SERVICE CENTER IN AHMEDABED CONFIRMED IT IS A FAKE PRODUCT I REQUEST TO PLEASE SEND ORIGNAL WATCH AS SHOEN AND WRITTEN REGARDS AJAY SHAH [protected] From: Rediff ShopSupport [mailto:[protected]@rediff.co.in] Sent: Monday, August 3, 2015 8:07 AM To: [protected]@gmail.com Subject: Re: [Ticket#[protected]]Reporting issue with the product Dear Ajay, Apologize for the inconvenience caused to you. With reference to your mail, we would sincerely apologize for the different ( dulicate ) product being delivered. We request you to kindly mail us the photos/snaps of the received product in 24 to 48 hours (in jpeg format and also would request you to keep the attachment size below 2 MB) for further investigation as this would help us to highlight the matter to the concerned team who handles this seller. We are thankful to have you as our esteemed customer and look forward for a long enduring relationship with you. Assure you of prompt and courteous response on all your visits to Rediff.com Warm Regards, Gaurav Customer service, Rediff shopping _____ "BRILLIANT TESTFABRICS INDIA" wrote,[protected] 11:00:04 To: "'Rediff ShopSupport'" Reporting issue with the product From: BRILLIANT TESTFABRICS INDIA [mailto:[protected]@gmail.com] Sent: Sunday, August 2, 2015 10:09 AM To: 'Rediff ShopSupport' Subject: RE: [Ticket#[protected]]Reporting issue with the product Pl. note the product which I have received is duplicate . and also defective.. Time adjesment key is very very lose ... Pl. replace and send me orignal watch which was described.. Thanks AJAY SHAH [protected] Thank you for shopping with Rediff.com Hello Ajay Sah, Your order is currently being processed. Shipment details will be mailed to you as soon as the seller ships the order. Please visit our Customer Delight Center for any order related queries. Details of Order# 11944382 Item Description Expected Delivery Time Qty. Price Casio Edifice 554sp 7avdf Watch With 2 Year Seller Warranty 7 - 10 Working Days 1 3450.00 Shipping & Handling: Rs.0.00 Total: Rs.3450.00 Delivery Address: AJAY SAH H, A-901, PASHWA TOWER, NR SHYAMAL CROSS ROAD, OPP PAREKH HOSPITAL, SATELLITE RING ROAD, AHMEDABAD, Gujarat: 380015 INDIA. - Billing Address: Ajay Sah H, A-901, PASHWA TOWER, NR SHYAMAL CROSS ROAD, OPP PAREKH HOSPITAL, SATELLITE RING ROAD, AHMEDABAD, Gujarat: 380015 INDIA. - In case you want to get in touch with the seller for additional product related information, here are his details: 1. Product Title: Casio Edifice 554sp 7avdf Watch With 2 Year Seller Warranty 2. Vendor name: Time Gear Enterprises 3. Contact Person: Sumita Sindhi, Sumita Sindhi 4. Phone Number: [protected], [protected] 5. Email Id: [protected]@gmail.com, [protected]@gmail.com For any further assistance, visit our Customer Delight Centre. Thank you! Team Rediff Shopping Now shop on-the-go from your mobile! Click here to download the FREE Rediff Shopping app P.S. This is an automated email. For any assistance, kindly contact our Customer support. From: Rediff ShopSupport [mailto:[protected]@rediff.co.in] Sent: Saturday, August 1, 2015 5:23 PM To: [protected]@gmail.com Subject: Re: [Ticket#[protected]]Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we would like to inform you that we have searched for your order in our database by name, but we are unable to locate your order. We request you to please mail us the order number and if you do not have your order number, you can retrieve it by clicking on "Order Status" located on the upper right side of the page from which you ordered. The link is : http://shopping.rediff.com/shopping/index.html?sc_cid=rdhmtop We assure you courteous, prompt service on all your visits to www.rediff.com Warm regards, Gaurav Customer support www.rediff.com _____ Shopping Support Team wrote,[protected]:31:02 To: [protected]@gmail.com Reporting issue with the product Dear Customer, Thank you for writing to Rediff Shopping. Resolving customers query/ complaint is our priority, We are working towards respondingto your email, your query/ complaint will be addressed at theearliestby Rediff Shop support team. This is a system-generated response with ticketnumber in the Subject Line. Request you not to change the subject line for future correspondence. Warm Regards, Team -Rediff Shopping _____ _____ Rediff ShopSupport wrote,[protected]:23:02 To: [protected]@gmail.com Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we would like to inform you that we have searched for your order in our database by name, but we are unable to locate your order. We request you to please mail us the order number and if you do not have your order number, you can retrieve it by clicking on "Order Status" located on the upper right side of the page from which you ordered. The link is : http://shopping.rediff.com/shopping/index.html?sc_cid=rdhmtop We assure you courteous, prompt service on all your visits to www.rediff.com Warm regards, Gaurav Customer support www.rediff.com _____ Shopping Support Team wrote,[protected]:31:02 To: [protected]@gmail.com Reporting issue with the product Dear Customer, Thank you for writing to Rediff Shopping. Resolving customers query/ complaint is our priority, We are working towards respondingto your email, your query/ complaint will be addressed at theearliestby Rediff Shop support team. This is a system-generated response with ticketnumber in the Subject Line. Request you not to change the subject line for future correspondence. Warm Regards, Team -Rediff Shopping _____ ________________________________________ Rediff ShopSupport wrote,[protected]:07:08 To: [protected]@gmail.com Reporting issue with the product Dear Ajay, Apologize for the inconvenience caused to you. With reference to your mail, we would sincerely apologize for the different ( dulicate ) product being delivered. We request you to kindly mail us the photos/snaps of the received product in 24 to 48 hours (in jpeg format and also would request you to keep the attachment size below 2 MB) for further investigation as this would help us to highlight the matter to the concerned team who handles this seller. We are thankful to have you as our esteemed customer and look forward for a long enduring relationship with you. Assure you of prompt and courteous response on all your visits to Rediff.com Warm Regards, Gaurav Customer service, Rediff shopping ________________________________________ "BRILLIANT TESTFABRICS INDIA" wrote,[protected]:00:04 To: "'Rediff ShopSupport'" Reporting issue with the product From: BRILLIANT TESTFABRICS INDIA [mailto:[protected]@gmail.com] Sent: Sunday, August 2, 2015 10:09 AM To: 'Rediff ShopSupport' Subject: RE: [Ticket#[protected]]Reporting issue with the product Pl. note the product whics I have received is duplicate . and also defective.. Time adjesment key is very very lose ... Pl. replace and send me orignal watch whics was described.. Thanks AJAY SHAH [protected] Thank you for shopping with Rediff.com Hello Ajay Sah, Your order is currently being processed. Shipment details will be mailed to you as soon as the seller ships the order. Please visit our Customer Delight Center for any order related queries. Details of Order# 11944382 Item Description Expected Delivery Time Qty. Price Casio Edifice 554sp 7avdf Watch With 2 Year Seller Warranty 7 - 10 Working Days 1 3450.00 Shipping & Handling: Rs.0.00 Total: Rs.3450.00 Delivery Address: AJAY SAH H, A-901, PASHWA TOWER, NR SHYAMAL CROSS ROAD, OPP PAREKH HOSPITAL, SATELLITE RING ROAD, AHMEDABAD, Gujarat: 380015 INDIA. - Billing Address: Ajay Sah H, A-901, PASHWA TOWER, NR SHYAMAL CROSS ROAD, OPP PAREKH HOSPITAL, SATELLITE RING ROAD, AHMEDABAD, Gujarat: 380015 INDIA. - In case you want to get in touch with the seller for additional product related information, here are his details: 1. Product Title: Casio Edifice 554sp 7avdf Watch With 2 Year Seller Warranty 2. Vendor name: Time Gear Enterprises 3. Contact Person: Sumita Sindhi, Sumita Sindhi 4. Phone Number: [protected], [protected] 5. Email Id: [protected]@gmail.com, [protected]@gmail.com For any further assistance, visit our Customer Delight Centre. Thank you! Team Rediff Shopping Now shop on-the-go from your mobile! Click here to download the FREE Rediff Shopping app P.S. This is an automated email. For any assistance, kindly contact our Customer support. From: Rediff ShopSupport [mailto:[protected]@rediff.co.in] Sent: Saturday, August 1, 2015 5:23 PM To: [protected]@gmail.com Subject: Re: [Ticket#[protected]]Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we would like to inform you that we have searched for your order in our database by name, but we are unable to locate your order. We request you to please mail us the order number and if you do not have your order number, you can retrieve it by clicking on "Order Status" located on the upper right side of the page from which you ordered. The link is : http://shopping.rediff.com/shopping/index.html?sc_cid=rdhmtop We assure you courteous, prompt service on all your visits to www.rediff.com Warm regards, Gaurav Customer support www.rediff.com _____ Shopping Support Team wrote,[protected]:31:02 To: [protected]@gmail.com Reporting issue with the product Dear Customer, Thank you for writing to Rediff Shopping. Resolving customers query/ complaint is our priority, We are working towards respondingto your email, your query/ complaint will be addressed at theearliestby Rediff Shop support team. This is a system-generated response with ticketnumber in the Subject Line. Request you not to change the subject line for future correspondence. Warm Regards, Team -Rediff Shopping _____ ________________________________________ Rediff ShopSupport wrote,[protected]:23:02 To: [protected]@gmail.com Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we would like to inform you that we have searched for your order in our database by name, but we are unable to locate your order. We request you to please mail us the order number and if you do not have your order number, you can retrieve it by clicking on "Order Status" located on the upper right side of the page from which you ordered. The link is : http://shopping.rediff.com/shopping/index.html?sc_cid=rdhmtop We assure you courteous, prompt service on all your visits to www.rediff.com Warm regards, Gaurav Customer support www.rediff.com ________________________________________ Shopping Support Team wrote,[protected]:31:02 To: [protected]@gmail.com Reporting issue with the product Dear Customer, Thank you for writing to Rediff Shopping. Resolving customers query/ complaint is our priority, We are working towards respondingto your email, your query/ complaint will be addressed at theearliestby Rediff Shop support team. This is a system-generated response with ticketnumber in the Subject Line. Request you not to change the subject line for future correspondence. Warm Regards, Team -Rediff Shopping ________________________________________
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      I was ordered a NOVA Trimmer at website (Rediff Shopping) with order no. 11871556 on dated 13th of July 2015 & order has delivered...
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      Dear Sir, I am shocked when I opened my consignment no 11973785. The colour of my Khaki Chino was Black instead of the...
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      Respected Sir, I have purchased Nike Airmax 2014 shoes from Rediff.com with order number 11982120. (http://shopping.rediff.com/product/nike-airmax-2014-for-mens-imported-shoes-black-orange/14672337?pos=also...
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      I Ordered A Pair Of OEM Monster Beats Dr. Dre Solo HD Headphones- White From shop.rediff.com Website On 23th July 2015 And...
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      dear sir, I have purchased a HD Clip On MP3 Player on[protected] from rediffmail shopping but mP3 player goes turn off...
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      Order no 11795582 is still not available to me from the date of purchased dated 28th june, 15 to till dated 27th july, 15.Several...
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      I Ordered A Pair Of OEM Monster Beats Dr. Dre Solo HD Headphone- Black From shop.rediff.com Website On 19th July 2015 And Got Them Delivered On 23rd July 2015 But I Unboxed Them Today (26th July 2015). The Moment I Opened The Box And Tested Them Out, The Sound Was Very Blurry And Echoey. Sometimes It Was Not Even Working And Most Of The Times, Very Low Sound Was Coming. I Will Be Highly Obliged, If You'll Look Into The Matter.
      Jul 26, 2015

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        My order no is 11889215 i have book 4 ear hooks for bluetooth its not a good quality product its a worst product its not a...
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        I had made an order with rediff shopping on 14th july 2015, and my order no is11876458, the amount have been paid through my debit card, i have talked with the customer care and also written a complaint e-mail to the concern, but their answer is, "we are looking into it and will get back to you".This is really irritating, and getting no response .
        Jul 25, 2015

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        me to facing the same problem...customer care is not supporting to us...
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          I ordered Shoe Under The Perfect Shoe Organiser 12 Pairs Shoe Rack (set Of 3) ordered on 13th July 2015 -Vendor Name Ezzi Deals My order number: 11872904 Product delivered on 20th July 2015 on 21st July 2015 I request to return the product as I dont like the stuff of the product. The product is not as per expectations Rediff shopping reply is " you may contact vendor for more details"Vendor name :Ezzi Deals, Vendor contact number:[protected]. This is very wrong process why we call the vendor if I purchase and pay to rediff shopping. and call at rediff shopping customer care daily that the vendor is not picking the phone...and I want to return the product and I don't get the true reply This is very difficult to call again and again to return the product, this is very harassing also. This is the only site where I get the problem for returning the product. Please guide what to do to return the product
          Jul 24, 2015

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            I have ordered a tempered glass from rediff shopping .com of gionee v4s but it is damaged so I want to replace my order as soon as possible call me at [protected] email :-- [protected]@gmail.com i want it should be replace it soon as possible and u must check the product before delivary and it is soo lenty processs
            Jul 26, 2015

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              when i want to sign in using my rediffmail a/c, it shows wrong user name & passwrd combination though i put the correct password.....
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              I have orderd 5 mini dv cameras on 07 jul 2015 and i paid 8309rs cash on delevery on dated 12 july 2015. But they have sent me the cameras which is defective is nt working no indication, not properly charging at all. And cost of this watch is hardly 8309rs. Therefore you are requested to take appropriate action to refund my money and take their product back. Inspite of sending so many mails to them no response till now. Plese do the need full. I will be highly obliged to you...
              Refund amount regarding useless products
              Jul 20, 2015

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                Respected sir i purchased a xiomi powerbank of 20800 mah from rediffshopping order approved on 7 june 2015 i recieved this...
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                Rediff shopping very bad shopping website. No customer service. No response from customer support team. I purchased one set...
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                My order number 11858081 was delivered few days ago on 10th JULY 2015 & the goods received were damaged - Electric roti maker for which a mail was sent along with the photograph on the same day & TAT mentioned was 24hrs however i have still not received a single call or message to at least acknowledge the same however i have also made several calls to follow up but still no response..I would like to escalate this to higher authorities if any & would like to check if this is the type of the service rediff provide to the customer.this is my last email as an request post this i will be forced to take some legal actions.
                Replacement - Defected Product
                Jul 18, 2015

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                  My name is Pankaj malhotra and my e mail account is by the name [protected]@rediffmail.com has been hacked . I am using...
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                  I ordered an item for the first time from Rediff Shopping but it's not satisfactions to me and also showing delivery status as "Successfully Delivered". I paid the amount via net banking my friend account and now they are not refunding my friend amount. I never suggest Rediff shopping to anyone. Please don't buy any item from Rediff Shopping as there is no guarantee for your money and your order... Note:I have complaint to you, same time call for me your staff member. your staff number was debit card number and pass received to amount debit by the(Rs.5000/-) amount(11.07.2015 at 4.00pm).so you customer response to take action return money.you any action not.I complaint to "O" law process . your thinking to why given to pass ward my staff because you staff rectify to amount same account promise so your rediff shopping very well ask my friend. illegal process staff phone no:+91 [protected] your responded future ability benefits . Warning :Next process "O"
                  Jul 14, 2015

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