Rediff Online Shopping & Bansal Computer-Delhi (Supplier) — supply used, non working, out of warranty product

I ordered Intex W150D ADSL wifi modem to Rediff Online shopping by Order No[protected] Dt.12.05.15. The same product received to my home by Velocity Courier No[protected]. The product received to my home on Dt. 16.05.15 through Cash On Deliver Option. After opening box, i found product supplied by seller Bansal Comuter is not brand new, it is used. Also Sr. No. on product erased by marker pen and not matched with item box Sr. No. Also Sr. No. not mentioned in Invoice(without tax paid). Product not working properly and Yr.Of Mfg-2012(out of warrenty).
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Dear M S Sherasia

Greetings from Rediff Shopping Team.

Please send the product back and provide the address, on receipt of the courier details further action would be taken on the complaint.

In case you are unable to send please revert on the mail asking for reverse pick up.

Regards
Rediff Shopping
Online Customer Service Team
[protected]

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