Rediff Shop And Gift — damaged and duplicate product

Address:Pune, Maharashtra

I ordered a Samsung headphones from rediff.com and it got delivered today. I took out the headphone and discovered that it was damaged and it was a duplicate product because i used that original product before. I want my money back and its not about money its about duplicate product under a brand name samsung.
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Dear Rehan Sayyed,

We are sorry for the experience you had. Please share your concern with your complaint number, order id and contact details at tell.[protected]@rediffmail.com to help you

Regards
Rediff Shopping
Online Customer Service Team

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