[Resolved] Rediff Shopping — 4 BIG reasons NOT to shop from REDIFF - Rediffs delight Customers PAIN | |||
Dear all online shoppers, Please never shop from rediff - Slowest Delivery time : I paid for an order on 7 Sep 2013 and till date (13 Sep) the order status on their customerdelight link (should be customer PAIN) shows "Ready to ship". 6 days and still ready to ship. - Worst Customer Care : The number is toll free and there anything good related to their customer service ends. a) Wait time easily crosses 10 minutes irrespective of the time you call (read complaints of other customers also). b) then most of the times the person who picks asks for the order number and the call goes dead - Miserable Call centre reps : Incidentally today i got a call back from a Mumbai number and he had details of my order, which was good, but to my shock he claims the order has been shipped. On stating your customerpain link still claims "Ready to Ship" he said it might be a technical error. On asking how much more time would be taken he had no answer. - Overzealous Sales Team : once they get your number and leave something in the cart they would inundate with you calls and once you have bought they would forget you as if you never existed Thanks Seejo [protected] [protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
bang on the point don't waste time at Rediff
Reply
Dear Seejo,
Greetings from Rediff.com.
We would like to inform you that, we require order no booked in Septemeber to check the detail of the complaint as same is not traceable.
Regards,
Team Rediff Shopping
Greetings from Rediff.com.
We would like to inform you that, we require order no booked in Septemeber to check the detail of the complaint as same is not traceable.
Regards,
Team Rediff Shopping
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