[Resolved]  Rediff Shopping — cheating the customers

Address:

Hyderabad, Andhra Pradesh

i have placed an order on rediff shopping, two items on 2/apr/2014with order no 9438195, while placing an order they mentioned that it will bedelivered within 3 working days. and another order will be delivered on 4working days. On 5/apr/2014 i was received a msg that your order was dispatchedand will be delivered soon. But when i saw dispatch details, only one order wasdispatched and second was not yet dispatched. They sent me a tracking no of FedEx[protected].Till today i have not received the dispatched material and no details of othermaterial which was ordered. When i ask the same thing to rediff customer care theysimply saying it will be delayed by dealer .and i asked the dispatch details toFedEx they are not in a state to say anything .we will dispatch like this only asthere is no service for this area. My question to rediff is thatwhen the material was not ready why itwas showing in online site. Why they are promising to deliver at the mentioneddate. And to FedEx why they are not providing the details of thematerial which was sent. i was totally frustratedby rediff as well fed ex courier. What isthe necessary to book an order in online? And if it was not sent on the eventgoing in our home Regards, anil. [protected]