Rediff Shopping — Deficiency in delivery for order

Address:

Nashik, Maharashtra

Vide Order No. 11467103, I ordered the item mentioned above. I paid the total value of the product alongwith the shipping charges on 17/04/2015. After 2 days status was showing on rediff as "vendor ready for dispatch". The status of the same has not changed since then. I waited for 15 days and then I started calling the vendor. However, it may be noted that the rediff vendor is very irresponsible and never attends to calls. The phone kept on ringing infinitely. After 6 days of follow-op and continuous calling to the vendor. The vendor responded to my call once and stated that he has dispatched the item on 17/04/2015 through blue dart. He said that you call after sometime and the AWB No. will be provided. I kept calling him for 2 days and then he responded and gave me blue dart AWB No. But to my surprise he gave me the wrong No. When I called him back he stated that the number is correct and confirmed once again. I called up the blue dart and intimated them. Bluedart also stated that the AWB No. doesn't exist. I sent mails to rediff . However, they respond to my mails after 2 days. Also they didn't tell me anything concrete. So this is the story of my first and last and worst encounter with Rediff. Please help me if you can.