Rediff Shopping — DELIVERY OF FAKE DUPLICATE product

Address:

Ahmedabad, Gujarat

SUB; DELIVERY OF FAKE/ DUPLICATE PRODUCT..please fing following mail conversations ... [protected][protected] Reminder no. 5 Sir, We have given you 5 reminders for following matter and still my complaint remains the same. How can you supply duplicate/fake product.. You are requested to please reply Or call me on [protected] AWAITING YOUR QUICK RESPONSE. AJAY SHAH [protected]. From: BRILLIANT TESTFABRICS INDIA [mailto:[protected]@gmail.com] Sent: Friday, August 7, 2015 2:32 PM To: '[protected]@rediff.co.in' Subject: FW: [Ticket#[protected]]Reporting issue with the product Please reply From: BRILLIANT TESTFABRICS INDIA [mailto:[protected]@gmail.com] Sent: Friday, August 7, 2015 10:07 AM To: 'Rediff ShopSupport' Cc: '[protected]@gmail.com' Subject: RE: [Ticket#[protected]]Reporting issue with the product Reminder no 4 You can call me on [protected]. Regards AJAY SHAH B From: Rediff ShopSupport [mailto:[protected]@rediff.co.in] Sent: Thursday, August 6, 2015 11:26 AM To: [protected]@gmail.com Subject: Re: [Ticket#[protected]]Reporting issue with the product Dear Ajay, Greetings from Rediff.com In response to your query we wish to inform you that we have tried to contact you on [protected] for order number 11944382 but you were not contactable at that moment. Hence, we would request you to kindly provide us alternate contact number so that we will get in touch with you. We trust your issue has been resolved to your satisfaction. Please write to us for any further clarification or assistance. We value your support and look forward to the continued opportunity of serving you. Assure you courteous and prompt service on all visits at www.rediff.com Warm Regards, Jayesh Customer Service www.Rediff.com ________________________________________ "BRILLIANT TESTFABRICS INDIA" wrote,[protected]:55:03 To: [protected]@rediff.co.in Reporting issue with the product Today I have called them but they were not picking my phone From: BRILLIANT TESTFABRICS INDIA [mailto:[protected]@gmail.com] Sent: Wednesday, August 5, 2015 10:23 AM To: '[protected]@rediff.co.in' Cc: '[protected]@gmail.com' Subject: RE: [Ticket#[protected]]Reporting issue with the product THANKS I have called them but they were not picking my phone It is your responsibility to make a real deal, I have purchases from your website. So I request you to please look into matter. As per you mail of OEM PRODUCT, THERE IS NOT A SINGLE WORD OF OEM SO PLEASE LOOK INTO MATTER AND SEND ME ORIGNAL WATCH.. AWAITING YOUR QUICK RESPONSE PLUS IT IS ALSO CLEAR THAT WE CANNOT MAKE ANY COMMENT FOR THE SELLER . YOU HAVE MENTION THAT THE SALLET IS 100% GENINE AND FEED BACK IS 100% POSITIVE, WE CANNOT SEND ANY FEED BACK OF THE SALLER. THIS MEANS YOU ARE ALSO INVOLVED . REGARDS AJAY From: Rediff ShopSupport [mailto:[protected]@rediff.co.in] Sent: Wednesday, August 5, 2015 10:13 AM To: [protected]@gmail.com Subject: Re: [Ticket#[protected]]Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we request you to kindly contact our enabling partner at "Time Gear Enterprises", "[protected]@gmail.com" since they would be in a better position to assist you further. Alternately you may contact at "[protected]" for further assistance. Further we request you to revert back to us on the same mail if you don't receive any reply from them in next 72 hrs. Assure you of prompt and courteous response on all your visits to Rediff.com Warm Regards Abhishek Customer Service www.rediff.com P.S. Please do not change the subject line for future correspondence. _____ "BRILLIANT TESTFABRICS INDIA" wrote,[protected] 15:10:28 To: "'Rediff ShopSupport'" Reporting issue with the product Sir Please find attach poto AS PER ORIGNAL THERE SHOULD BE A BARCODE AT LABLE AND BOX. PLUS THERE SHOULD BE AN HOLOGRAM OF CASIO IN BOX ASWELL AS GARENTEE CARD.. ADDITIONAL TO THIS EVEN AN SERVICE CENTER IN AHMEDABED CONFIRMED IT IS A FAKE PRODUCT I REQUEST TO PLEASE SEND ORIGNAL WATCH AS SHOEN AND WRITTEN REGARDS AJAY SHAH [protected] From: Rediff ShopSupport [mailto:[protected]@rediff.co.in] Sent: Monday, August 3, 2015 8:07 AM To: [protected]@gmail.com Subject: Re: [Ticket#[protected]]Reporting issue with the product Dear Ajay, Apologize for the inconvenience caused to you. With reference to your mail, we would sincerely apologize for the different ( dulicate ) product being delivered. We request you to kindly mail us the photos/snaps of the received product in 24 to 48 hours (in jpeg format and also would request you to keep the attachment size below 2 MB) for further investigation as this would help us to highlight the matter to the concerned team who handles this seller. We are thankful to have you as our esteemed customer and look forward for a long enduring relationship with you. Assure you of prompt and courteous response on all your visits to Rediff.com Warm Regards, Gaurav Customer service, Rediff shopping _____ "BRILLIANT TESTFABRICS INDIA" wrote,[protected] 11:00:04 To: "'Rediff ShopSupport'" Reporting issue with the product From: BRILLIANT TESTFABRICS INDIA [mailto:[protected]@gmail.com] Sent: Sunday, August 2, 2015 10:09 AM To: 'Rediff ShopSupport' Subject: RE: [Ticket#[protected]]Reporting issue with the product Pl. note the product whics I have received is duplicate . and also defective.. Time adjesment key is very very lose ... Pl. replace and send me orignal watch whics was described.. Thanks AJAY SHAH [protected] Thank you for shopping with Rediff.com Hello Ajay Sah, Your order is currently being processed. Shipment details will be mailed to you as soon as the seller ships the order. Please visit our Customer Delight Center for any order related queries. Details of Order# 11944382 Item Description Expected Delivery Time Qty. Price Casio Edifice 554sp 7avdf Watch With 2 Year Seller Warranty 7 - 10 Working Days 1 3450.00 Shipping & Handling: Rs.0.00 Total: Rs.3450.00 Delivery Address: AJAY SAH H, A-901, PASHWA TOWER, NR SHYAMAL CROSS ROAD, OPP PAREKH HOSPITAL, SATELLITE RING ROAD, AHMEDABAD, Gujarat: 380015 INDIA. - Billing Address: Ajay Sah H, A-901, PASHWA TOWER, NR SHYAMAL CROSS ROAD, OPP PAREKH HOSPITAL, SATELLITE RING ROAD, AHMEDABAD, Gujarat: 380015 INDIA. - In case you want to get in touch with the seller for additional product related information, here are his details: 1. Product Title: Casio Edifice 554sp 7avdf Watch With 2 Year Seller Warranty 2. Vendor name: Time Gear Enterprises 3. Contact Person: Sumita Sindhi, Sumita Sindhi 4. Phone Number: [protected], [protected] 5. Email Id: [protected]@gmail.com, [protected]@gmail.com For any further assistance, visit our Customer Delight Centre. Thank you! Team Rediff Shopping Now shop on-the-go from your mobile! Click here to download the FREE Rediff Shopping app P.S. This is an automated email. For any assistance, kindly contact our Customer support. From: Rediff ShopSupport [mailto:[protected]@rediff.co.in] Sent: Saturday, August 1, 2015 5:23 PM To: [protected]@gmail.com Subject: Re: [Ticket#[protected]]Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we would like to inform you that we have searched for your order in our database by name, but we are unable to locate your order. We request you to please mail us the order number and if you do not have your order number, you can retrieve it by clicking on "Order Status" located on the upper right side of the page from which you ordered. The link is : http://shopping.rediff.com/shopping/index.html?sc_cid=rdhmtop We assure you courteous, prompt service on all your visits to www.rediff.com Warm regards, Gaurav Customer support www.rediff.com _____ Shopping Support Team wrote,[protected]:31:02 To: [protected]@gmail.com Reporting issue with the product Dear Customer, Thank you for writing to Rediff Shopping. Resolving customers query/ complaint is our priority, We are working towards respondingto your email, your query/ complaint will be addressed at theearliestby Rediff Shop support team. This is a system-generated response with ticketnumber in the Subject Line. Request you not to change the subject line for future correspondence. Warm Regards, Team -Rediff Shopping _____ _____ Rediff ShopSupport wrote,[protected]:23:02 To: [protected]@gmail.com Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we would like to inform you that we have searched for your order in our database by name, but we are unable to locate your order. We request you to please mail us the order number and if you do not have your order number, you can retrieve it by clicking on "Order Status" located on the upper right side of the page from which you ordered. The link is : http://shopping.rediff.com/shopping/index.html?sc_cid=rdhmtop We assure you courteous, prompt service on all your visits to www.rediff.com Warm regards, Gaurav Customer support www.rediff.com _____ Shopping Support Team wrote,[protected]:31:02 To: [protected]@gmail.com Reporting issue with the product Dear Customer, Thank you for writing to Rediff Shopping. Resolving customers query/ complaint is our priority, We are working towards respondingto your email, your query/ complaint will be addressed at theearliestby Rediff Shop support team. This is a system-generated response with ticketnumber in the Subject Line. Request you not to change the subject line for future correspondence. Warm Regards, Team -Rediff Shopping _____ _____ "BRILLIANT TESTFABRICS INDIA" wrote,[protected] 15:05:35 To: "'Rediff ShopSupport'" Reporting issue with the product Sir Please find attach poto AS PER ORIGNAL THERE SHOULD BE A BARCODE AT LABLE AND BOX. PLUS THERE SHOULD BE AN HOLOGRAM OF CASIO IN BOX ASWELL AS GARENTEE CARD.. ADDITIONAL TO THIS EVEN AN SERVICE CENTER IN AHMEDABED CONFIRMED IT IS A FAKE PRODUCT I REQUEST TO PLEASE SEND ORIGNAL WATCH AS SHOEN AND WRITTEN REGARDS AJAY SHAH [protected] From: Rediff ShopSupport [mailto:[protected]@rediff.co.in] Sent: Monday, August 3, 2015 8:07 AM To: [protected]@gmail.com Subject: Re: [Ticket#[protected]]Reporting issue with the product Dear Ajay, Apologize for the inconvenience caused to you. With reference to your mail, we would sincerely apologize for the different ( dulicate ) product being delivered. We request you to kindly mail us the photos/snaps of the received product in 24 to 48 hours (in jpeg format and also would request you to keep the attachment size below 2 MB) for further investigation as this would help us to highlight the matter to the concerned team who handles this seller. We are thankful to have you as our esteemed customer and look forward for a long enduring relationship with you. Assure you of prompt and courteous response on all your visits to Rediff.com Warm Regards, Gaurav Customer service, Rediff shopping _____ "BRILLIANT TESTFABRICS INDIA" wrote,[protected] 11:00:04 To: "'Rediff ShopSupport'" Reporting issue with the product From: BRILLIANT TESTFABRICS INDIA [mailto:[protected]@gmail.com] Sent: Sunday, August 2, 2015 10:09 AM To: 'Rediff ShopSupport' Subject: RE: [Ticket#[protected]]Reporting issue with the product Pl. note the product whics I have received is duplicate . and also defective.. Time adjesment key is very very lose ... Pl. replace and send me orignal watch whics was described.. Thanks AJAY SHAH [protected] Thank you for shopping with Rediff.com Hello Ajay Sah, Your order is currently being processed. Shipment details will be mailed to you as soon as the seller ships the order. Please visit our Customer Delight Center for any order related queries. Details of Order# 11944382 Item Description Expected Delivery Time Qty. Price Casio Edifice 554sp 7avdf Watch With 2 Year Seller Warranty 7 - 10 Working Days 1 3450.00 Shipping & Handling: Rs.0.00 Total: Rs.3450.00 Delivery Address: AJAY SAH H, A-901, PASHWA TOWER, NR SHYAMAL CROSS ROAD, OPP PAREKH HOSPITAL, SATELLITE RING ROAD, AHMEDABAD, Gujarat: 380015 INDIA. - Billing Address: Ajay Sah H, A-901, PASHWA TOWER, NR SHYAMAL CROSS ROAD, OPP PAREKH HOSPITAL, SATELLITE RING ROAD, AHMEDABAD, Gujarat: 380015 INDIA. - In case you want to get in touch with the seller for additional product related information, here are his details: 1. Product Title: Casio Edifice 554sp 7avdf Watch With 2 Year Seller Warranty 2. Vendor name: Time Gear Enterprises 3. Contact Person: Sumita Sindhi, Sumita Sindhi 4. Phone Number: [protected], [protected] 5. Email Id: [protected]@gmail.com, [protected]@gmail.com For any further assistance, visit our Customer Delight Centre. Thank you! Team Rediff Shopping Now shop on-the-go from your mobile! Click here to download the FREE Rediff Shopping app P.S. This is an automated email. For any assistance, kindly contact our Customer support. From: Rediff ShopSupport [mailto:[protected]@rediff.co.in] Sent: Saturday, August 1, 2015 5:23 PM To: [protected]@gmail.com Subject: Re: [Ticket#[protected]]Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we would like to inform you that we have searched for your order in our database by name, but we are unable to locate your order. We request you to please mail us the order number and if you do not have your order number, you can retrieve it by clicking on "Order Status" located on the upper right side of the page from which you ordered. The link is : http://shopping.rediff.com/shopping/index.html?sc_cid=rdhmtop We assure you courteous, prompt service on all your visits to www.rediff.com Warm regards, Gaurav Customer support www.rediff.com _____ Shopping Support Team wrote,[protected]:31:02 To: [protected]@gmail.com Reporting issue with the product Dear Customer, Thank you for writing to Rediff Shopping. Resolving customers query/ complaint is our priority, We are working towards respondingto your email, your query/ complaint will be addressed at theearliestby Rediff Shop support team. This is a system-generated response with ticketnumber in the Subject Line. Request you not to change the subject line for future correspondence. Warm Regards, Team -Rediff Shopping _____ _____ Rediff ShopSupport wrote,[protected]:23:02 To: [protected]@gmail.com Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we would like to inform you that we have searched for your order in our database by name, but we are unable to locate your order. We request you to please mail us the order number and if you do not have your order number, you can retrieve it by clicking on "Order Status" located on the upper right side of the page from which you ordered. The link is : http://shopping.rediff.com/shopping/index.html?sc_cid=rdhmtop We assure you courteous, prompt service on all your visits to www.rediff.com Warm regards, Gaurav Customer support www.rediff.com _____ Shopping Support Team wrote,[protected]:31:02 To: [protected]@gmail.com Reporting issue with the product Dear Customer, Thank you for writing to Rediff Shopping. Resolving customers query/ complaint is our priority, We are working towards respondingto your email, your query/ complaint will be addressed at theearliestby Rediff Shop support team. This is a system-generated response with ticketnumber in the Subject Line. Request you not to change the subject line for future correspondence. Warm Regards, Team -Rediff Shopping _____ _____ Rediff ShopSupport wrote,[protected]:07:08 To: [protected]@gmail.com Reporting issue with the product Dear Ajay, Apologize for the inconvenience caused to you. With reference to your mail, we would sincerely apologize for the different ( dulicate ) product being delivered. We request you to kindly mail us the photos/snaps of the received product in 24 to 48 hours (in jpeg format and also would request you to keep the attachment size below 2 MB) for further investigation as this would help us to highlight the matter to the concerned team who handles this seller. We are thankful to have you as our esteemed customer and look forward for a long enduring relationship with you. Assure you of prompt and courteous response on all your visits to Rediff.com Warm Regards, Gaurav Customer service, Rediff shopping _____ "BRILLIANT TESTFABRICS INDIA" wrote,[protected] 11:00:04 To: "'Rediff ShopSupport'" Reporting issue with the product From: BRILLIANT TESTFABRICS INDIA [mailto:[protected]@gmail.com] Sent: Sunday, August 2, 2015 10:09 AM To: 'Rediff ShopSupport' Subject: RE: [Ticket#[protected]]Reporting issue with the product Pl. note the product whics I have received is duplicate . and also defective.. Time adjesment key is very very lose ... Pl. replace and send me orignal watch whics was described.. Thanks AJAY SHAH [protected] Thank you for shopping with Rediff.com Hello Ajay Sah, Your order is currently being processed. Shipment details will be mailed to you as soon as the seller ships the order. Please visit our Customer Delight Center for any order related queries. Details of Order# 11944382 Item Description Expected Delivery Time Qty. Price Casio Edifice 554sp 7avdf Watch With 2 Year Seller Warranty 7 - 10 Working Days 1 3450.00 Shipping & Handling: Rs.0.00 Total: Rs.3450.00 Delivery Address: AJAY SAH H, A-901, PASHWA TOWER, NR SHYAMAL CROSS ROAD, OPP PAREKH HOSPITAL, SATELLITE RING ROAD, AHMEDABAD, Gujarat: 380015 INDIA. - Billing Address: Ajay Sah H, A-901, PASHWA TOWER, NR SHYAMAL CROSS ROAD, OPP PAREKH HOSPITAL, SATELLITE RING ROAD, AHMEDABAD, Gujarat: 380015 INDIA. - In case you want to get in touch with the seller for additional product related information, here are his details: 1. Product Title: Casio Edifice 554sp 7avdf Watch With 2 Year Seller Warranty 2. Vendor name: Time Gear Enterprises 3. Contact Person: Sumita Sindhi, Sumita Sindhi 4. Phone Number: [protected], [protected] 5. Email Id: [protected]@gmail.com, [protected]@gmail.com For any further assistance, visit our Customer Delight Centre. Thank you! Team Rediff Shopping Now shop on-the-go from your mobile! Click here to download the FREE Rediff Shopping app P.S. This is an automated email. For any assistance, kindly contact our Customer support. From: Rediff ShopSupport [mailto:[protected]@rediff.co.in] Sent: Saturday, August 1, 2015 5:23 PM To: [protected]@gmail.com Subject: Re: [Ticket#[protected]]Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we would like to inform you that we have searched for your order in our database by name, but we are unable to locate your order. We request you to please mail us the order number and if you do not have your order number, you can retrieve it by clicking on "Order Status" located on the upper right side of the page from which you ordered. The link is : http://shopping.rediff.com/shopping/index.html?sc_cid=rdhmtop We assure you courteous, prompt service on all your visits to www.rediff.com Warm regards, Gaurav Customer support www.rediff.com _____ Shopping Support Team wrote,[protected]:31:02 To: [protected]@gmail.com Reporting issue with the product Dear Customer, Thank you for writing to Rediff Shopping. Resolving customers query/ complaint is our priority, We are working towards respondingto your email, your query/ complaint will be addressed at theearliestby Rediff Shop support team. This is a system-generated response with ticketnumber in the Subject Line. Request you not to change the subject line for future correspondence. Warm Regards, Team -Rediff Shopping _____ _____ Rediff ShopSupport wrote,[protected]:23:02 To: [protected]@gmail.com Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we would like to inform you that we have searched for your order in our database by name, but we are unable to locate your order. We request you to please mail us the order number and if you do not have your order number, you can retrieve it by clicking on "Order Status" located on the upper right side of the page from which you ordered. The link is : http://shopping.rediff.com/shopping/index.html?sc_cid=rdhmtop We assure you courteous, prompt service on all your visits to www.rediff.com Warm regards, Gaurav Customer support www.rediff.com _____ Shopping Support Team wrote,[protected]:31:02 To: [protected]@gmail.com Reporting issue with the product Dear Customer, Thank you for writing to Rediff Shopping. Resolving customers query/ complaint is our priority, We are working towards respondingto your email, your query/ complaint will be addressed at theearliestby Rediff Shop support team. This is a system-generated response with ticketnumber in the Subject Line. Request you not to change the subject line for future correspondence. Warm Regards, Team -Rediff Shopping _____ ________________________________________ "BRILLIANT TESTFABRICS INDIA" wrote,[protected]:25:39 To: [protected]@rediff.co.in Reporting issue with the product THANKS I have called them but they were not picking my phone It is your responsibility to make a real deal, I have purchases from your website. So I request you to please look into matter. As per you mail of OEM PRODUCT, THERE IS NOT A SINGLE WORD OF OEM SO PLEASE LOOK INTO MATTER AND SEND ME ORIGNAL WATCH.. AWAITING YOUR QUICK RESPONSE PLUS IT IS ALSO CLEAR THAT WE CANNOT MAKE ANY COMMENT FOR THE SELLER . YOU HAVE MENTION THAT THE SALLET IS 100% GENINE AND FEED BACK IS 100% POSITIVE, WE CANNOT SEND ANY FEED BACK OF THE SALLER. THIS MEANS YOU ARE ALSO INVOLVED . REGARDS AJAY From: Rediff ShopSupport [mailto:[protected]@rediff.co.in] Sent: Wednesday, August 5, 2015 10:13 AM To: [protected]@gmail.com Subject: Re: [Ticket#[protected]]Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we request you to kindly contact our enabling partner at "Time Gear Enterprises", "[protected]@gmail.com" since they would be in a better position to assist you further. Alternately you may contact at "[protected]" for further assistance. Further we request you to revert back to us on the same mail if you don't receive any reply from them in next 72 hrs. Assure you of prompt and courteous response on all your visits to Rediff.com Warm Regards Abhishek Customer Service www.rediff.com P.S. Please do not change the subject line for future correspondence. _____ "BRILLIANT TESTFABRICS INDIA" wrote,[protected] 15:10:28 To: "'Rediff ShopSupport'" Reporting issue with the product Sir Please find attach poto AS PER ORIGNAL THERE SHOULD BE A BARCODE AT LABLE AND BOX. PLUS THERE SHOULD BE AN HOLOGRAM OF CASIO IN BOX ASWELL AS GARENTEE CARD.. ADDITIONAL TO THIS EVEN AN SERVICE CENTER IN AHMEDABED CONFIRMED IT IS A FAKE PRODUCT I REQUEST TO PLEASE SEND ORIGNAL WATCH AS SHOEN AND WRITTEN REGARDS AJAY SHAH [protected] From: Rediff ShopSupport [mailto:[protected]@rediff.co.in] Sent: Monday, August 3, 2015 8:07 AM To: [protected]@gmail.com Subject: Re: [Ticket#[protected]]Reporting issue with the product Dear Ajay, Apologize for the inconvenience caused to you. With reference to your mail, we would sincerely apologize for the different ( dulicate ) product being delivered. We request you to kindly mail us the photos/snaps of the received product in 24 to 48 hours (in jpeg format and also would request you to keep the attachment size below 2 MB) for further investigation as this would help us to highlight the matter to the concerned team who handles this seller. We are thankful to have you as our esteemed customer and look forward for a long enduring relationship with you. Assure you of prompt and courteous response on all your visits to Rediff.com Warm Regards, Gaurav Customer service, Rediff shopping _____ "BRILLIANT TESTFABRICS INDIA" wrote,[protected] 11:00:04 To: "'Rediff ShopSupport'" Reporting issue with the product From: BRILLIANT TESTFABRICS INDIA [mailto:[protected]@gmail.com] Sent: Sunday, August 2, 2015 10:09 AM To: 'Rediff ShopSupport' Subject: RE: [Ticket#[protected]]Reporting issue with the product Pl. note the product whics I have received is duplicate . and also defective.. Time adjesment key is very very lose ... Pl. replace and send me orignal watch whics was described.. Thanks AJAY SHAH [protected] Thank you for shopping with Rediff.com Hello Ajay Sah, Your order is currently being processed. Shipment details will be mailed to you as soon as the seller ships the order. Please visit our Customer Delight Center for any order related queries. Details of Order# 11944382 Item Description Expected Delivery Time Qty. Price Casio Edifice 554sp 7avdf Watch With 2 Year Seller Warranty 7 - 10 Working Days 1 3450.00 Shipping & Handling: Rs.0.00 Total: Rs.3450.00 Delivery Address: AJAY SAH H, A-901, PASHWA TOWER, NR SHYAMAL CROSS ROAD, OPP PAREKH HOSPITAL, SATELLITE RING ROAD, AHMEDABAD, Gujarat: 380015 INDIA. - Billing Address: Ajay Sah H, A-901, PASHWA TOWER, NR SHYAMAL CROSS ROAD, OPP PAREKH HOSPITAL, SATELLITE RING ROAD, AHMEDABAD, Gujarat: 380015 INDIA. - In case you want to get in touch with the seller for additional product related information, here are his details: 1. Product Title: Casio Edifice 554sp 7avdf Watch With 2 Year Seller Warranty 2. Vendor name: Time Gear Enterprises 3. Contact Person: Sumita Sindhi, Sumita Sindhi 4. Phone Number: [protected], [protected] 5. Email Id: [protected]@gmail.com, [protected]@gmail.com For any further assistance, visit our Customer Delight Centre. Thank you! Team Rediff Shopping Now shop on-the-go from your mobile! Click here to download the FREE Rediff Shopping app P.S. This is an automated email. For any assistance, kindly contact our Customer support. From: Rediff ShopSupport [mailto:[protected]@rediff.co.in] Sent: Saturday, August 1, 2015 5:23 PM To: [protected]@gmail.com Subject: Re: [Ticket#[protected]]Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we would like to inform you that we have searched for your order in our database by name, but we are unable to locate your order. We request you to please mail us the order number and if you do not have your order number, you can retrieve it by clicking on "Order Status" located on the upper right side of the page from which you ordered. The link is : http://shopping.rediff.com/shopping/index.html?sc_cid=rdhmtop We assure you courteous, prompt service on all your visits to www.rediff.com Warm regards, Gaurav Customer support www.rediff.com _____ Shopping Support Team wrote,[protected]:31:02 To: [protected]@gmail.com Reporting issue with the product Dear Customer, Thank you for writing to Rediff Shopping. Resolving customers query/ complaint is our priority, We are working towards respondingto your email, your query/ complaint will be addressed at theearliestby Rediff Shop support team. This is a system-generated response with ticketnumber in the Subject Line. Request you not to change the subject line for future correspondence. Warm Regards, Team -Rediff Shopping _____ _____ Rediff ShopSupport wrote,[protected]:23:02 To: [protected]@gmail.com Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we would like to inform you that we have searched for your order in our database by name, but we are unable to locate your order. We request you to please mail us the order number and if you do not have your order number, you can retrieve it by clicking on "Order Status" located on the upper right side of the page from which you ordered. The link is : http://shopping.rediff.com/shopping/index.html?sc_cid=rdhmtop We assure you courteous, prompt service on all your visits to www.rediff.com Warm regards, Gaurav Customer support www.rediff.com _____ Shopping Support Team wrote,[protected]:31:02 To: [protected]@gmail.com Reporting issue with the product Dear Customer, Thank you for writing to Rediff Shopping. Resolving customers query/ complaint is our priority, We are working towards respondingto your email, your query/ complaint will be addressed at theearliestby Rediff Shop support team. This is a system-generated response with ticketnumber in the Subject Line. Request you not to change the subject line for future correspondence. Warm Regards, Team -Rediff Shopping _____ _____ "BRILLIANT TESTFABRICS INDIA" wrote,[protected] 15:05:35 To: "'Rediff ShopSupport'" Reporting issue with the product Sir Please find attach poto AS PER ORIGNAL THERE SHOULD BE A BARCODE AT LABLE AND BOX. PLUS THERE SHOULD BE AN HOLOGRAM OF CASIO IN BOX ASWELL AS GARENTEE CARD.. ADDITIONAL TO THIS EVEN AN SERVICE CENTER IN AHMEDABED CONFIRMED IT IS A FAKE PRODUCT I REQUEST TO PLEASE SEND ORIGNAL WATCH AS SHOEN AND WRITTEN REGARDS AJAY SHAH [protected] From: Rediff ShopSupport [mailto:[protected]@rediff.co.in] Sent: Monday, August 3, 2015 8:07 AM To: [protected]@gmail.com Subject: Re: [Ticket#[protected]]Reporting issue with the product Dear Ajay, Apologize for the inconvenience caused to you. With reference to your mail, we would sincerely apologize for the different ( dulicate ) product being delivered. We request you to kindly mail us the photos/snaps of the received product in 24 to 48 hours (in jpeg format and also would request you to keep the attachment size below 2 MB) for further investigation as this would help us to highlight the matter to the concerned team who handles this seller. We are thankful to have you as our esteemed customer and look forward for a long enduring relationship with you. Assure you of prompt and courteous response on all your visits to Rediff.com Warm Regards, Gaurav Customer service, Rediff shopping _____ "BRILLIANT TESTFABRICS INDIA" wrote,[protected] 11:00:04 To: "'Rediff ShopSupport'" Reporting issue with the product From: BRILLIANT TESTFABRICS INDIA [mailto:[protected]@gmail.com] Sent: Sunday, August 2, 2015 10:09 AM To: 'Rediff ShopSupport' Subject: RE: [Ticket#[protected]]Reporting issue with the product Pl. note the product whics I have received is duplicate . and also defective.. Time adjesment key is very very lose ... Pl. replace and send me orignal watch whics was described.. Thanks AJAY SHAH [protected] Thank you for shopping with Rediff.com Hello Ajay Sah, Your order is currently being processed. Shipment details will be mailed to you as soon as the seller ships the order. Please visit our Customer Delight Center for any order related queries. Details of Order# 11944382 Item Description Expected Delivery Time Qty. Price Casio Edifice 554sp 7avdf Watch With 2 Year Seller Warranty 7 - 10 Working Days 1 3450.00 Shipping & Handling: Rs.0.00 Total: Rs.3450.00 Delivery Address: AJAY SAH H, A-901, PASHWA TOWER, NR SHYAMAL CROSS ROAD, OPP PAREKH HOSPITAL, SATELLITE RING ROAD, AHMEDABAD, Gujarat: 380015 INDIA. - Billing Address: Ajay Sah H, A-901, PASHWA TOWER, NR SHYAMAL CROSS ROAD, OPP PAREKH HOSPITAL, SATELLITE RING ROAD, AHMEDABAD, Gujarat: 380015 INDIA. - In case you want to get in touch with the seller for additional product related information, here are his details: 1. Product Title: Casio Edifice 554sp 7avdf Watch With 2 Year Seller Warranty 2. Vendor name: Time Gear Enterprises 3. Contact Person: Sumita Sindhi, Sumita Sindhi 4. Phone Number: [protected], [protected] 5. Email Id: [protected]@gmail.com, [protected]@gmail.com For any further assistance, visit our Customer Delight Centre. Thank you! Team Rediff Shopping Now shop on-the-go from your mobile! Click here to download the FREE Rediff Shopping app P.S. This is an automated email. For any assistance, kindly contact our Customer support. From: Rediff ShopSupport [mailto:[protected]@rediff.co.in] Sent: Saturday, August 1, 2015 5:23 PM To: [protected]@gmail.com Subject: Re: [Ticket#[protected]]Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we would like to inform you that we have searched for your order in our database by name, but we are unable to locate your order. We request you to please mail us the order number and if you do not have your order number, you can retrieve it by clicking on "Order Status" located on the upper right side of the page from which you ordered. The link is : http://shopping.rediff.com/shopping/index.html?sc_cid=rdhmtop We assure you courteous, prompt service on all your visits to www.rediff.com Warm regards, Gaurav Customer support www.rediff.com _____ Shopping Support Team wrote,[protected]:31:02 To: [protected]@gmail.com Reporting issue with the product Dear Customer, Thank you for writing to Rediff Shopping. Resolving customers query/ complaint is our priority, We are working towards respondingto your email, your query/ complaint will be addressed at theearliestby Rediff Shop support team. This is a system-generated response with ticketnumber in the Subject Line. Request you not to change the subject line for future correspondence. Warm Regards, Team -Rediff Shopping _____ _____ Rediff ShopSupport wrote,[protected]:23:02 To: [protected]@gmail.com Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we would like to inform you that we have searched for your order in our database by name, but we are unable to locate your order. We request you to please mail us the order number and if you do not have your order number, you can retrieve it by clicking on "Order Status" located on the upper right side of the page from which you ordered. The link is : http://shopping.rediff.com/shopping/index.html?sc_cid=rdhmtop We assure you courteous, prompt service on all your visits to www.rediff.com Warm regards, Gaurav Customer support www.rediff.com _____ Shopping Support Team wrote,[protected]:31:02 To: [protected]@gmail.com Reporting issue with the product Dear Customer, Thank you for writing to Rediff Shopping. Resolving customers query/ complaint is our priority, We are working towards respondingto your email, your query/ complaint will be addressed at theearliestby Rediff Shop support team. This is a system-generated response with ticketnumber in the Subject Line. Request you not to change the subject line for future correspondence. Warm Regards, Team -Rediff Shopping _____ _____ Rediff ShopSupport wrote,[protected]:07:08 To: [protected]@gmail.com Reporting issue with the product Dear Ajay, Apologize for the inconvenience caused to you. With reference to your mail, we would sincerely apologize for the different ( dulicate ) product being delivered. We request you to kindly mail us the photos/snaps of the received product in 24 to 48 hours (in jpeg format and also would request you to keep the attachment size below 2 MB) for further investigation as this would help us to highlight the matter to the concerned team who handles this seller. We are thankful to have you as our esteemed customer and look forward for a long enduring relationship with you. Assure you of prompt and courteous response on all your visits to Rediff.com Warm Regards, Gaurav Customer service, Rediff shopping _____ "BRILLIANT TESTFABRICS INDIA" wrote,[protected] 11:00:04 To: "'Rediff ShopSupport'" Reporting issue with the product From: BRILLIANT TESTFABRICS INDIA [mailto:[protected]@gmail.com] Sent: Sunday, August 2, 2015 10:09 AM To: 'Rediff ShopSupport' Subject: RE: [Ticket#[protected]]Reporting issue with the product Pl. note the product whics I have received is duplicate . and also defective.. Time adjesment key is very very lose ... Pl. replace and send me orignal watch whics was described.. Thanks AJAY SHAH [protected] Thank you for shopping with Rediff.com Hello Ajay Sah, Your order is currently being processed. Shipment details will be mailed to you as soon as the seller ships the order. Please visit our Customer Delight Center for any order related queries. Details of Order# 11944382 Item Description Expected Delivery Time Qty. Price Casio Edifice 554sp 7avdf Watch With 2 Year Seller Warranty 7 - 10 Working Days 1 3450.00 Shipping & Handling: Rs.0.00 Total: Rs.3450.00 Delivery Address: AJAY SAH H, A-901, PASHWA TOWER, NR SHYAMAL CROSS ROAD, OPP PAREKH HOSPITAL, SATELLITE RING ROAD, AHMEDABAD, Gujarat: 380015 INDIA. - Billing Address: Ajay Sah H, A-901, PASHWA TOWER, NR SHYAMAL CROSS ROAD, OPP PAREKH HOSPITAL, SATELLITE RING ROAD, AHMEDABAD, Gujarat: 380015 INDIA. - In case you want to get in touch with the seller for additional product related information, here are his details: 1. Product Title: Casio Edifice 554sp 7avdf Watch With 2 Year Seller Warranty 2. Vendor name: Time Gear Enterprises 3. Contact Person: Sumita Sindhi, Sumita Sindhi 4. Phone Number: [protected], [protected] 5. Email Id: [protected]@gmail.com, [protected]@gmail.com For any further assistance, visit our Customer Delight Centre. Thank you! Team Rediff Shopping Now shop on-the-go from your mobile! Click here to download the FREE Rediff Shopping app P.S. This is an automated email. For any assistance, kindly contact our Customer support. From: Rediff ShopSupport [mailto:[protected]@rediff.co.in] Sent: Saturday, August 1, 2015 5:23 PM To: [protected]@gmail.com Subject: Re: [Ticket#[protected]]Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we would like to inform you that we have searched for your order in our database by name, but we are unable to locate your order. We request you to please mail us the order number and if you do not have your order number, you can retrieve it by clicking on "Order Status" located on the upper right side of the page from which you ordered. The link is : http://shopping.rediff.com/shopping/index.html?sc_cid=rdhmtop We assure you courteous, prompt service on all your visits to www.rediff.com Warm regards, Gaurav Customer support www.rediff.com _____ Shopping Support Team wrote,[protected]:31:02 To: [protected]@gmail.com Reporting issue with the product Dear Customer, Thank you for writing to Rediff Shopping. Resolving customers query/ complaint is our priority, We are working towards respondingto your email, your query/ complaint will be addressed at theearliestby Rediff Shop support team. This is a system-generated response with ticketnumber in the Subject Line. Request you not to change the subject line for future correspondence. Warm Regards, Team -Rediff Shopping _____ _____ Rediff ShopSupport wrote,[protected]:23:02 To: [protected]@gmail.com Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we would like to inform you that we have searched for your order in our database by name, but we are unable to locate your order. We request you to please mail us the order number and if you do not have your order number, you can retrieve it by clicking on "Order Status" located on the upper right side of the page from which you ordered. The link is : http://shopping.rediff.com/shopping/index.html?sc_cid=rdhmtop We assure you courteous, prompt service on all your visits to www.rediff.com Warm regards, Gaurav Customer support www.rediff.com _____ Shopping Support Team wrote,[protected]:31:02 To: [protected]@gmail.com Reporting issue with the product Dear Customer, Thank you for writing to Rediff Shopping. Resolving customers query/ complaint is our priority, We are working towards respondingto your email, your query/ complaint will be addressed at theearliestby Rediff Shop support team. This is a system-generated response with ticketnumber in the Subject Line. Request you not to change the subject line for future correspondence. Warm Regards, Team -Rediff Shopping _____ ________________________________________ Rediff ShopSupport wrote,[protected]:13:14 To: [protected]@gmail.com Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we request you to kindly contact our enabling partner at "Time Gear Enterprises", "[protected]@gmail.com" since they would be in a better position to assist you further. Alternately you may contact at "[protected]" for further assistance. Further we request you to revert back to us on the same mail if you don't receive any reply from them in next 72 hrs. Assure you of prompt and courteous response on all your visits to Rediff.com Warm Regards Abhishek Customer Service www.rediff.com P.S. Please do not change the subject line for future correspondence. ________________________________________ "BRILLIANT TESTFABRICS INDIA" wrote,[protected]:10:28 To: "'Rediff ShopSupport'" Reporting issue with the product Sir Please find attach poto AS PER ORIGNAL THERE SHOULD BE A BARCODE AT LABLE AND BOX. PLUS THERE SHOULD BE AN HOLOGRAM OF CASIO IN BOX ASWELL AS GARENTEE CARD.. ADDITIONAL TO THIS EVEN AN SERVICE CENTER IN AHMEDABED CONFIRMED IT IS A FAKE PRODUCT I REQUEST TO PLEASE SEND ORIGNAL WATCH AS SHOEN AND WRITTEN REGARDS AJAY SHAH [protected] From: Rediff ShopSupport [mailto:[protected]@rediff.co.in] Sent: Monday, August 3, 2015 8:07 AM To: [protected]@gmail.com Subject: Re: [Ticket#[protected]]Reporting issue with the product Dear Ajay, Apologize for the inconvenience caused to you. With reference to your mail, we would sincerely apologize for the different ( dulicate ) product being delivered. We request you to kindly mail us the photos/snaps of the received product in 24 to 48 hours (in jpeg format and also would request you to keep the attachment size below 2 MB) for further investigation as this would help us to highlight the matter to the concerned team who handles this seller. We are thankful to have you as our esteemed customer and look forward for a long enduring relationship with you. Assure you of prompt and courteous response on all your visits to Rediff.com Warm Regards, Gaurav Customer service, Rediff shopping _____ "BRILLIANT TESTFABRICS INDIA" wrote,[protected] 11:00:04 To: "'Rediff ShopSupport'" Reporting issue with the product From: BRILLIANT TESTFABRICS INDIA [mailto:[protected]@gmail.com] Sent: Sunday, August 2, 2015 10:09 AM To: 'Rediff ShopSupport' Subject: RE: [Ticket#[protected]]Reporting issue with the product Pl. note the product whics I have received is duplicate . and also defective.. Time adjesment key is very very lose ... Pl. replace and send me orignal watch whics was described.. Thanks AJAY SHAH [protected] Thank you for shopping with Rediff.com Hello Ajay Sah, Your order is currently being processed. Shipment details will be mailed to you as soon as the seller ships the order. Please visit our Customer Delight Center for any order related queries. Details of Order# 11944382 Item Description Expected Delivery Time Qty. Price Casio Edifice 554sp 7avdf Watch With 2 Year Seller Warranty 7 - 10 Working Days 1 3450.00 Shipping & Handling: Rs.0.00 Total: Rs.3450.00 Delivery Address: AJAY SAH H, A-901, PASHWA TOWER, NR SHYAMAL CROSS ROAD, OPP PAREKH HOSPITAL, SATELLITE RING ROAD, AHMEDABAD, Gujarat: 380015 INDIA. - Billing Address: Ajay Sah H, A-901, PASHWA TOWER, NR SHYAMAL CROSS ROAD, OPP PAREKH HOSPITAL, SATELLITE RING ROAD, AHMEDABAD, Gujarat: 380015 INDIA. - In case you want to get in touch with the seller for additional product related information, here are his details: 1. Product Title: Casio Edifice 554sp 7avdf Watch With 2 Year Seller Warranty 2. Vendor name: Time Gear Enterprises 3. Contact Person: Sumita Sindhi, Sumita Sindhi 4. Phone Number: [protected], [protected] 5. Email Id: [protected]@gmail.com, [protected]@gmail.com For any further assistance, visit our Customer Delight Centre. Thank you! Team Rediff Shopping Now shop on-the-go from your mobile! Click here to download the FREE Rediff Shopping app P.S. This is an automated email. For any assistance, kindly contact our Customer support. From: Rediff ShopSupport [mailto:[protected]@rediff.co.in] Sent: Saturday, August 1, 2015 5:23 PM To: [protected]@gmail.com Subject: Re: [Ticket#[protected]]Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we would like to inform you that we have searched for your order in our database by name, but we are unable to locate your order. We request you to please mail us the order number and if you do not have your order number, you can retrieve it by clicking on "Order Status" located on the upper right side of the page from which you ordered. The link is : http://shopping.rediff.com/shopping/index.html?sc_cid=rdhmtop We assure you courteous, prompt service on all your visits to www.rediff.com Warm regards, Gaurav Customer support www.rediff.com _____ Shopping Support Team wrote,[protected]:31:02 To: [protected]@gmail.com Reporting issue with the product Dear Customer, Thank you for writing to Rediff Shopping. Resolving customers query/ complaint is our priority, We are working towards respondingto your email, your query/ complaint will be addressed at theearliestby Rediff Shop support team. This is a system-generated response with ticketnumber in the Subject Line. Request you not to change the subject line for future correspondence. Warm Regards, Team -Rediff Shopping _____ _____ Rediff ShopSupport wrote,[protected]:23:02 To: [protected]@gmail.com Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we would like to inform you that we have searched for your order in our database by name, but we are unable to locate your order. We request you to please mail us the order number and if you do not have your order number, you can retrieve it by clicking on "Order Status" located on the upper right side of the page from which you ordered. The link is : http://shopping.rediff.com/shopping/index.html?sc_cid=rdhmtop We assure you courteous, prompt service on all your visits to www.rediff.com Warm regards, Gaurav Customer support www.rediff.com _____ Shopping Support Team wrote,[protected]:31:02 To: [protected]@gmail.com Reporting issue with the product Dear Customer, Thank you for writing to Rediff Shopping. Resolving customers query/ complaint is our priority, We are working towards respondingto your email, your query/ complaint will be addressed at theearliestby Rediff Shop support team. This is a system-generated response with ticketnumber in the Subject Line. Request you not to change the subject line for future correspondence. Warm Regards, Team -Rediff Shopping _____ ________________________________________ "BRILLIANT TESTFABRICS INDIA" wrote,[protected]:05:35 To: "'Rediff ShopSupport'" Reporting issue with the product Sir Please find attach poto AS PER ORIGNAL THERE SHOULD BE A BARCODE AT LABLE AND BOX. PLUS THERE SHOULD BE AN HOLOGRAM OF CASIO IN BOX ASWELL AS GARENTEE CARD.. ADDITIONAL TO THIS EVEN AN SERVICE CENTER IN AHMEDABED CONFIRMED IT IS A FAKE PRODUCT I REQUEST TO PLEASE SEND ORIGNAL WATCH AS SHOEN AND WRITTEN REGARDS AJAY SHAH [protected] From: Rediff ShopSupport [mailto:[protected]@rediff.co.in] Sent: Monday, August 3, 2015 8:07 AM To: [protected]@gmail.com Subject: Re: [Ticket#[protected]]Reporting issue with the product Dear Ajay, Apologize for the inconvenience caused to you. With reference to your mail, we would sincerely apologize for the different ( dulicate ) product being delivered. We request you to kindly mail us the photos/snaps of the received product in 24 to 48 hours (in jpeg format and also would request you to keep the attachment size below 2 MB) for further investigation as this would help us to highlight the matter to the concerned team who handles this seller. We are thankful to have you as our esteemed customer and look forward for a long enduring relationship with you. Assure you of prompt and courteous response on all your visits to Rediff.com Warm Regards, Gaurav Customer service, Rediff shopping _____ "BRILLIANT TESTFABRICS INDIA" wrote,[protected] 11:00:04 To: "'Rediff ShopSupport'" Reporting issue with the product From: BRILLIANT TESTFABRICS INDIA [mailto:[protected]@gmail.com] Sent: Sunday, August 2, 2015 10:09 AM To: 'Rediff ShopSupport' Subject: RE: [Ticket#[protected]]Reporting issue with the product Pl. note the product which I have received is duplicate . and also defective.. Time adjesment key is very very lose ... Pl. replace and send me orignal watch which was described.. Thanks AJAY SHAH [protected] Thank you for shopping with Rediff.com Hello Ajay Sah, Your order is currently being processed. Shipment details will be mailed to you as soon as the seller ships the order. Please visit our Customer Delight Center for any order related queries. Details of Order# 11944382 Item Description Expected Delivery Time Qty. Price Casio Edifice 554sp 7avdf Watch With 2 Year Seller Warranty 7 - 10 Working Days 1 3450.00 Shipping & Handling: Rs.0.00 Total: Rs.3450.00 Delivery Address: AJAY SAH H, A-901, PASHWA TOWER, NR SHYAMAL CROSS ROAD, OPP PAREKH HOSPITAL, SATELLITE RING ROAD, AHMEDABAD, Gujarat: 380015 INDIA. - Billing Address: Ajay Sah H, A-901, PASHWA TOWER, NR SHYAMAL CROSS ROAD, OPP PAREKH HOSPITAL, SATELLITE RING ROAD, AHMEDABAD, Gujarat: 380015 INDIA. - In case you want to get in touch with the seller for additional product related information, here are his details: 1. Product Title: Casio Edifice 554sp 7avdf Watch With 2 Year Seller Warranty 2. Vendor name: Time Gear Enterprises 3. Contact Person: Sumita Sindhi, Sumita Sindhi 4. Phone Number: [protected], [protected] 5. Email Id: [protected]@gmail.com, [protected]@gmail.com For any further assistance, visit our Customer Delight Centre. Thank you! Team Rediff Shopping Now shop on-the-go from your mobile! Click here to download the FREE Rediff Shopping app P.S. This is an automated email. For any assistance, kindly contact our Customer support. From: Rediff ShopSupport [mailto:[protected]@rediff.co.in] Sent: Saturday, August 1, 2015 5:23 PM To: [protected]@gmail.com Subject: Re: [Ticket#[protected]]Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we would like to inform you that we have searched for your order in our database by name, but we are unable to locate your order. We request you to please mail us the order number and if you do not have your order number, you can retrieve it by clicking on "Order Status" located on the upper right side of the page from which you ordered. The link is : http://shopping.rediff.com/shopping/index.html?sc_cid=rdhmtop We assure you courteous, prompt service on all your visits to www.rediff.com Warm regards, Gaurav Customer support www.rediff.com _____ Shopping Support Team wrote,[protected]:31:02 To: [protected]@gmail.com Reporting issue with the product Dear Customer, Thank you for writing to Rediff Shopping. Resolving customers query/ complaint is our priority, We are working towards respondingto your email, your query/ complaint will be addressed at theearliestby Rediff Shop support team. This is a system-generated response with ticketnumber in the Subject Line. Request you not to change the subject line for future correspondence. Warm Regards, Team -Rediff Shopping _____ _____ Rediff ShopSupport wrote,[protected]:23:02 To: [protected]@gmail.com Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we would like to inform you that we have searched for your order in our database by name, but we are unable to locate your order. We request you to please mail us the order number and if you do not have your order number, you can retrieve it by clicking on "Order Status" located on the upper right side of the page from which you ordered. The link is : http://shopping.rediff.com/shopping/index.html?sc_cid=rdhmtop We assure you courteous, prompt service on all your visits to www.rediff.com Warm regards, Gaurav Customer support www.rediff.com _____ Shopping Support Team wrote,[protected]:31:02 To: [protected]@gmail.com Reporting issue with the product Dear Customer, Thank you for writing to Rediff Shopping. Resolving customers query/ complaint is our priority, We are working towards respondingto your email, your query/ complaint will be addressed at theearliestby Rediff Shop support team. This is a system-generated response with ticketnumber in the Subject Line. Request you not to change the subject line for future correspondence. Warm Regards, Team -Rediff Shopping _____ ________________________________________ Rediff ShopSupport wrote,[protected]:07:08 To: [protected]@gmail.com Reporting issue with the product Dear Ajay, Apologize for the inconvenience caused to you. With reference to your mail, we would sincerely apologize for the different ( dulicate ) product being delivered. We request you to kindly mail us the photos/snaps of the received product in 24 to 48 hours (in jpeg format and also would request you to keep the attachment size below 2 MB) for further investigation as this would help us to highlight the matter to the concerned team who handles this seller. We are thankful to have you as our esteemed customer and look forward for a long enduring relationship with you. Assure you of prompt and courteous response on all your visits to Rediff.com Warm Regards, Gaurav Customer service, Rediff shopping ________________________________________ "BRILLIANT TESTFABRICS INDIA" wrote,[protected]:00:04 To: "'Rediff ShopSupport'" Reporting issue with the product From: BRILLIANT TESTFABRICS INDIA [mailto:[protected]@gmail.com] Sent: Sunday, August 2, 2015 10:09 AM To: 'Rediff ShopSupport' Subject: RE: [Ticket#[protected]]Reporting issue with the product Pl. note the product whics I have received is duplicate . and also defective.. Time adjesment key is very very lose ... Pl. replace and send me orignal watch whics was described.. Thanks AJAY SHAH [protected] Thank you for shopping with Rediff.com Hello Ajay Sah, Your order is currently being processed. Shipment details will be mailed to you as soon as the seller ships the order. Please visit our Customer Delight Center for any order related queries. Details of Order# 11944382 Item Description Expected Delivery Time Qty. Price Casio Edifice 554sp 7avdf Watch With 2 Year Seller Warranty 7 - 10 Working Days 1 3450.00 Shipping & Handling: Rs.0.00 Total: Rs.3450.00 Delivery Address: AJAY SAH H, A-901, PASHWA TOWER, NR SHYAMAL CROSS ROAD, OPP PAREKH HOSPITAL, SATELLITE RING ROAD, AHMEDABAD, Gujarat: 380015 INDIA. - Billing Address: Ajay Sah H, A-901, PASHWA TOWER, NR SHYAMAL CROSS ROAD, OPP PAREKH HOSPITAL, SATELLITE RING ROAD, AHMEDABAD, Gujarat: 380015 INDIA. - In case you want to get in touch with the seller for additional product related information, here are his details: 1. Product Title: Casio Edifice 554sp 7avdf Watch With 2 Year Seller Warranty 2. Vendor name: Time Gear Enterprises 3. Contact Person: Sumita Sindhi, Sumita Sindhi 4. Phone Number: [protected], [protected] 5. Email Id: [protected]@gmail.com, [protected]@gmail.com For any further assistance, visit our Customer Delight Centre. Thank you! Team Rediff Shopping Now shop on-the-go from your mobile! Click here to download the FREE Rediff Shopping app P.S. This is an automated email. For any assistance, kindly contact our Customer support. From: Rediff ShopSupport [mailto:[protected]@rediff.co.in] Sent: Saturday, August 1, 2015 5:23 PM To: [protected]@gmail.com Subject: Re: [Ticket#[protected]]Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we would like to inform you that we have searched for your order in our database by name, but we are unable to locate your order. We request you to please mail us the order number and if you do not have your order number, you can retrieve it by clicking on "Order Status" located on the upper right side of the page from which you ordered. The link is : http://shopping.rediff.com/shopping/index.html?sc_cid=rdhmtop We assure you courteous, prompt service on all your visits to www.rediff.com Warm regards, Gaurav Customer support www.rediff.com _____ Shopping Support Team wrote,[protected]:31:02 To: [protected]@gmail.com Reporting issue with the product Dear Customer, Thank you for writing to Rediff Shopping. Resolving customers query/ complaint is our priority, We are working towards respondingto your email, your query/ complaint will be addressed at theearliestby Rediff Shop support team. This is a system-generated response with ticketnumber in the Subject Line. Request you not to change the subject line for future correspondence. Warm Regards, Team -Rediff Shopping _____ ________________________________________ Rediff ShopSupport wrote,[protected]:23:02 To: [protected]@gmail.com Reporting issue with the product Dear Ajay, Greetings from Rediff.com With reference to your mail, we would like to inform you that we have searched for your order in our database by name, but we are unable to locate your order. We request you to please mail us the order number and if you do not have your order number, you can retrieve it by clicking on "Order Status" located on the upper right side of the page from which you ordered. The link is : http://shopping.rediff.com/shopping/index.html?sc_cid=rdhmtop We assure you courteous, prompt service on all your visits to www.rediff.com Warm regards, Gaurav Customer support www.rediff.com ________________________________________ Shopping Support Team wrote,[protected]:31:02 To: [protected]@gmail.com Reporting issue with the product Dear Customer, Thank you for writing to Rediff Shopping. Resolving customers query/ complaint is our priority, We are working towards respondingto your email, your query/ complaint will be addressed at theearliestby Rediff Shop support team. This is a system-generated response with ticketnumber in the Subject Line. Request you not to change the subject line for future correspondence. Warm Regards, Team -Rediff Shopping ________________________________________