[Resolved]  Rediff Shopping — Did not get the placed order after giving the complete payment even after 15 days.

Address:Udupi, Karnataka

Hello Sir,

This is to inform you that on May 23rd, 2014, I had placed an order on Rediff Shopping with the order/reference code as : 9723130.

After doing the complete payment through online net banking even after 15 days I haven't received the order. I tried calling at the customer care and even I wrote mails on their given email-address but I haven't got any assurance and then I tried contacting their Team Leader Mr. Nilesh Mistry he gave me false assurances and bluffed me several times that I will get the order in a day or two but no one is giving me a proper response and troubling me alot. I did the payment from my savings for a special occasion, and as mentioned on the website that maximum 6 days will be needed for the delivery so I took that margin and ordered but till date I have no idea of it.

Please give me a solution regarding the same, or I want my money to be refunded with interest.

Deep Gupta

Email ID : [protected]@gmail.com
Phone No : [protected]
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Aug 14, 2020
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
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Comments

Dear Deep Gupta,

We have process with the refund and you will get the refund amount in your bank account within 4/5 working days.

Regards
Rediff Shopping
Online Customer Service Team

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