[Resolved]  Rediff Shopping — Fake samsung mobile provided for an online order

Address:Kanpur, Uttar Pradesh

I purchased Samsung Mobile Gt E1200 from online website of rediff shopping on 21 Aug 2014 against order no. 10295164.The product was dispatched by M/s Nitin Traders a partner of Rediff shopping.The product was not working and I tried to contact the customer care but there was no reply.After that I went to samsung service center with the mobile phone, were I was told that the mobile is not original samsung Mobile phone and it is a duplicate product. This type of fraud practices are not acceptable from a reputed company and hence it is requested to kindly replace the product or refund the amount which ever possible at the earliest. Piyush Rai
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Aug 14, 2020
Complaint marked as Resolved 
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