[Resolved] Rediff Shopping — Fraud by Rediff Shopping | |||
I ordered Table Mate II Folding Table (2 no's) on 21st Jan 2014 and received both the tables in a damaged state on 22nd Jan 2014, I registered a complaint immediately with Rediff customer care and requested for replacement by email on 23rd Jan 2014 and requested for pickup. After several mails/complaints with Rediff customer support they agreed for pickup and arranged for the same on 7th Feb 2014. They committed by email to receive the replacement from 7-10 days and haven't received till date. I have now been requesting for refund of money since 3 days and have not received any response from Rediff customer support. I called Rediff tollfree today and they disconnected my call after listening to the entire history of this order. I'm now left with no other option than to file a complaint in consumer court for help. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Customers,
Greetings from Telebuy...!!!
We have gone through your complaint . We regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care. Incase of any escalation please contact me directly in[protected] / [protected].
With Regards.
Ajay Kanagasabapathi,
Manager - Customer Care.
Greetings from Telebuy...!!!
We have gone through your complaint . We regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care. Incase of any escalation please contact me directly in[protected] / [protected].
With Regards.
Ajay Kanagasabapathi,
Manager - Customer Care.
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+91 22 6182 0000
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1st Floor, Mahalaxmi Engineering Estate, L. J. 1st Cross Road, Mahim (W), Mumbai, Maharashtra, India - 400016
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We are sorry for the experience you had. Please share your concern with your complaint number, order id and contact details at tell.[protected]@rediffmail.com to help you
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Rediff Shopping
Online Customer Service Team