[Resolved]  Rediff Shopping — late delivery, selling damaged products and unfair comapny practices

I have ordered an power cable through rediff shopping site on 25th of August. It was informed that the item will be received within 2 - 3 days. But unfortunately it took them more than 2 weeks to send it to me, I got it on 8th September . I had to make several calls and speak to their untrained and unprofessional customer care executives. They promised me that the item will be delivered quickly, but that remained only a false promise.To top this all, finally their website and customer care executive stated, that they had delivered the item me on 08/09/2014 05:26 PM, even before I had a received it.I received a call from the bluedart delivery man around 7:15 pm and received it after almost 2 hours to all this ruckus Best part is that they have delivered a broken product. I have made several complain on sub order which was defective, and sent really late (when I did not even require it) .After today`s complain(09/9/2014) and sending a complain mail on [protected]@rediff.co.in, I have wasted my time, money and effort in a useless service. This is the most unprofessional and unfair company, who don't know how to deal with consumers I never had such an experience from other shopping site. All other shopping sites deliver the item before the committed delivery time and in good health.But I'm fed up with this rediff online shopping and I wont suggest anyone to go to their website to make any purchase. The details of my order is as shown below Item : 3 Pin Power Supply Cable Cord For Laptop Charger Ac Adaptor Order Number :[protected] email: - [protected]@yahoo.com Please arrange to deliver the items immediately or refund the amount Prabhav Jain