Rediff Shopping — Try rediff shopping for Defective product, No refund, harassment free

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Mumbai City, Maharashtra

Received product on 20th January order no - 8996082 that was defective and not working. Reported the incident to rediff.com on 21st Jan where they assured pickup to initiate refund process. Which is still ongoing.. :(

They never picked up the product, nor refund my money. from last 6 months its all email exchanges but no action. Their customer care is so arrogant that they just disconnect the phone after keeping the customer on hold for 15-30 mins. So frustrating and harassing.

This is second incident where my refund has never received for defective product, another one was with homeshop18.com. Is there a better convenient way to get these people punished for not delivering the service as promised.

vishal