Rediff.com India — unable to log in last several years

My rediffmail account is prakashnair001@rediffmail.com. I am not able to login for several years now. I have made / written several emails to reduce customer service, but without any response.
I can't recover my password via 'forgot password' as the recovery email id (Coolpop@softhome.net) is not working. There is no recovery via phone option. Kindly change the recovery email to prakashnair001@gmail.com and inform urgently.

Regards