Rediffmail Shoppe — Received faulty product product return but not received money back neither replace the product

Address:	Samastipur, Bihar, 848210
Website:	shopping.rediff.com

Dear Sir,

I purchased MI power bank. but Product was I received is faulty, it's not working so I want to replace or refund my money. product details are mention below Order No. 12646393 Transaction No. 23843079 Name - Mr. Pramod kumar Pal Mobile No.[protected] / [protected] Add.-EFICOR, c/o Manoj Kumar Purbey, Ward no - 9, Near Kattharbani School ROSERA, Samstipur, Bihar

Above complaint was lunch on 12 December-2015 there after I received mail from shopping.rediff.com to return the product and I return the product but till date I was not received money back neither received replaced new product.