Rediffshopping — toy bicycle with detachable rider

Address:Pune, Maharashtra, 411045

This toy was ordered on 24th may 18 with cost fully paid (Idb mode) for which i received order confirmation. Order no. 15067182. On 1st june i was informed that delivery is getting delayed. On 4th june i was informed that order cancellation is processed due to operational reasons. When i asked for refund i was informed that my order could not be traced. After giving order details i was informed that as payment was in cod mode i have not paid any thing and i wont get any refund. Again proof was given about payment with bank details and order confirmation then i received a mail saying my money has been refunded on 8th june. But i have not received my refund rs 598/- so far.
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Rediff.com India customer support has been notified about the posted complaint.
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Dear Team,

my account is blocked by company for no reason,

I have sent 3 mails to rediffsupport with heading

"unblock request",

please help me. My blocked account mail id is "[protected]@urjagroup.co.in"

my alternate mail id is [protected]@gmail.com

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