Basically, I'm a Redmi fan. I bought Redmi note 10 pro max 8gb 128GB, part No MZB08LSIN ON THE FIRST DAY OF ITS RELEASE 18TH MARCH 2021.
From the day first it was detective, I guess.
1. Calling problem from my side everyones call is ended immediately until I "RESTART" the phone.
2. Calling from other end, in the morning no one cannot connect me as well until I "UNLOCK" the phone. Yes, just unlock.
3. When I saved a number then only the contact name is showing, no option to display contact number, is very annoying.
4. Sometimes the phone is lagging insanely in the mean working time. I never saw that kind of lagging in any xiaomi phone ever. In this range I accept more.
5. In the multi-tasking the phone goes black permanently, any switch doesn't wake it up, until I press power button 10sec, then it restart.
6. Sometimes just the lock button doesn't work, until a incoming call comes in then it lights up and working.
And now it is completely dead for the past 4 months, I could nt go to the service centre due to a recent death of my Brother in law due to cancer.
Last week i went to the service centre they told that the 2 year warranty period is over and the issue is with Mother board, it will cost Rs. 13, 500/- When I call the customer care they said it will get repaired with free of cost if the issue is with mother board. please help me to get it resolved.
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