In my telephonic conversation they are saying that this product is not available on our site, but they didn't reply it on written as mail.
Only following mail I received as reply by that site in my written complain.
From: "Care, Customer"
[email protected]
Sent:Thu, 17 Mar 2016 10:36:21 +0530
To: "
[email protected]"
[email protected]
Subject: RE: Wrong item receive
Dear Liakat,
Greetings from Reebok!
We apologize for the inconvenience caused.
We would like to inform you that as per your request received we have initiated the return against your order # 22023588. Once we will receive the product back in our warehouse and once we are done with the quality check process. We will process your refund on priority.
You may also contact us on our toll free number “1800 120 4400” regarding any concern.
Thank you for being with us.
Regards,
Reebok Team
From:
[email protected] [mailto:
[email protected]]
Sent: 12 March 2016 13:40
To: Care, Customer
Subject: Wrong item receive
Dear sir,
I am Liyakat Husain i order rebook shoes Order no 22023588,
I habe receive wrong shoes with code number AQ9990 with size UK-6, so kindly check it and refund my money as soon as possible.
Regards
Liyakat husain
SRF limited; bhiwadi;
Mob no.09772354428
Reebok India — Did not receive my shoes given for replacement
I have given my shoes for replacement at Reebok store on 5 jan 2015 . But i have not recieveed them till date. My customer claim form number is 18191.