[Resolved]  Reebok India — In-store return order

I bought one " women boat " for my sister as a gift on 23/08/2021 from Kamla Nagar store.
After I sent the picture of the boat to her, she didn't like it and she wanted a slipper instead.
I went to the store in the next morning and the manager refused to return it and told me to call customer service and I did and they told me to send an email and wait, but in fact I can’t wait for long time as I will travel to my home town in September.
I ask you kindly to help me return the item in order to buy a new slipper before traveling. So please I need my money back as soon as possible .

Note : shoes are never touched.