[Resolved] Videocon - Refrigerator — Fridge not working | |||
Videocon is making fool of people from a long time. we purchased a Refrigerator. It started creating problem after 3 months. we called the service person, he fixed the issue. but then real issues started. It stopped working. We called service person several times, he used to come with his own choise of time. We tried to get the fridge changed, but customer care people used to say that services are free for one year and you have to continue taking service. I asked them that "fridge is not good and free service is about to finish then what will I do." They said, "you will take paid service then." Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
Videocon Refrigerator — Malfunctioning fridge sold
Frost free refrigerator was purchased on 16th August from one of authorized dealer at Dehradun and was installed on next day and observed that refrigerator is out of order and not functioning well. It was informed to dealer as well as complaint was lodged on customer care phone number provided. I telephoned several times and sent the email to the customer care. So called service engineers visited again and again without satisfactory solution.Its really very disgusting that the company claiming good reputation in the market and among consumer sells malfunctioning products with warranty and once such defected product sold to customer try with hit and trial method with the help of so called (untrained) engineer without proper solution wasting time of consumer.