Regent Honda — newly purchased honda jazz has rusted parts | |
I purchased honda jazz from regent honda thane in june'17.in the first service in kalyan service center (Aug'17) we found that the assembly that holds the front wheels is rusted and the wheel connecting rod is also rusted. I reported this to regent honda quality manager (Neeta sharma) and she forwarded the complaint to service center manager (Mr. Guru in kalyan). Service center has given me several reasons for this, here they are, 1. This part is made of pure iron hence it easily develops rust. 2. This is a casting part hence this gets rusted 3. This happens in all honda cars; even new honda car parts have rusting. 4. Because the running of car is very less it develops rust. 5. This is not rust, this is due to oxidation. In second service on 25/11/17, when i again complained about rusting, kalyan service center took snaps of the rusted parts and raised a change request to honda. As per them, honda has rejected the change request stating this is due to oxidation and cannot be replaced. I do not understand how can a new car part develop rust in two months of time. And what is the quality department of regent honda doing? How can they sell cars with rusted parts? I am of the opinion that new car parts cannot be rusted and if they are then honda should do something here or stop selling these models. I request honda cars to arrange a replacement of this part (Unable to attach images as snap size is exceeding the limit of 2 mb). I request all, when buying a new honda or any car, please do not go with the look of car from outside, get the vehicle up on ramp and take a close look of all the parts. Regards, Suresh yadav [protected] Was this information helpful? | |
Regent Honda customer support has been notified about the posted complaint. | |
Add a Comment | |
14%
Complaints
22
Pending
0
Resolved
3
View all 22 Regent Honda reviews & complaints
+91 22 2598 5555
Shop no 123, Rosa Vista, Building B, Ghod Bunder Road, Thane, Maharashtra, India - 400615
View all Regent Honda contact information
Post your Comment