Relaxo Footware Ind. Ltd. — order not delivered and no any replay from customer care

Address:Pune, Maharashtra

I ordered slipers shooes and sandels from relaxo online site on 13 Aug 14, still waiting for order dispatch details and delivery.not receiving reply from customer care, even toll free no is continously busy, "all are agents are busy attainding other customer, ur call is important to us".and after 1 min. it get disconnected.How i come to know status of my order no.[protected]
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Dear Customer,

Thanks for your message.
You will soon get a call back from our online shopping assistance team, to provide live status on the same.

Regards
Customer Care
Relaxo Footwear Ltd

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    Relaxo Footwear  Phone
    +91 11 4680 0500
    +91 11 4680 0600
    Relaxo Footwear  Address
    Aggarwal City Square, Plot No.10, Mangalam Place, District Centre, Sector-3, Rohini, Delhi, Delhi, India - 110085
    View all Relaxo Footwear contact information