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Relaxo Footwear Complaints & Reviews

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Last updated Feb 12, 2024
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Relaxo Footwear reviews & complaints(322)

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L
Laxmansingh Negi
from Lucknow, Uttar Pradesh
Feb 12, 2024
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Defective pair of Shoes

Address:H no702 Nitikhand 3 ,Indirapuram Ghaziabad

I had purchased 1 school shoes of Relaxo Sparx which is getting damage their upper layer is tear from all around of shoes after complaint they advise to return itself to Relaxo hub after return I got 1 coupon of same amount from Relaxo with condition of expiry date and redeem only in Relaxo websites. After coupon I checked Relaxo sites but sites not working from last 2 weeks like how I redeem my coupon no proper response from Relaxo customer...
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R
Roshan23e
from Mumbai, Maharashtra
Dec 4, 2023
Dec 6, 2023
This thread was updated on Dec 6, 2023
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Sparx Sandals

I'm purchasing my scandle on Goregaon West store in last 5 month it's so bad experience soul is damaged properly and upper side scandle like new what happened with your product can any one answer me from Sprax
I have a bill also please solve my problem...
+3 photos
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M
Mukesh mohan gusain
Nov 29, 2023
Dec 6, 2023
This thread was updated on Dec 6, 2023
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Shoes get damaged next day after purchase

I purchase relaxo shoes from pragati maidan delhi on[protected] detail
KP-609
BM-369
And i wear shoes on 29-11-23, and shock
After run 200 meter right leg shoes uper part leather skin remov very badly, what type your company selling this is cheeting, fraud with us...
+1 photos
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A
Arun Verma 742
from Karnal, Haryana
Oct 29, 2023
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Uncomfortable to wear

Address:Karnal

I had purchased a Sparx shoes on October 26, 2023.

Details of shoes:

64041120
I0054305
SL-123 LADIES 7
Colour: Magenta B Pink
Invoice no: 02324R[protected]

Details of showroom:

Retail Shoppe : RS499, KARNAL NEW, SHOP NO. 1, OPPOSITE CANARA
BANK DAYAL SINGH COLONY, KUNJPURA ROAD HARYANA, 132001

I wore it first time on 27 October 2023...
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G
Gopal_gg
from Ranchi, Jharkhand
Oct 26, 2023
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Regarding non receipt of refund amount in my account after return of a product.

My order number is [protected]. Ordered two slippers, returned one of them on 08.10.2023. However, no refund amount has been received at my end till date....
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S
subash10
Oct 12, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Not Processed for 2 return items

I would like to lodge a complaint regarding my recent return of two pairs of shoes due to a size issue. According to Relaxo Footwear's customer care, they received the returned items at their warehouse by August 20, 2023. I was informed that it would take 15 days for the processing of my refund, totaling 540/- and 495/-, which should have been completed by September 15, 2023. Unfortunately, as of today, I have not received my refund.
br...
+2 photos
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M
Maretronics
Oct 2, 2023
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Refund not done

Reminder 1:

Hello Team

We have been raising the complaint since many days but no response from your side.

Please revert as soon as possible.

If no refund possible, atleast send the same product back to us.

We wish to hear from you soon.

Thanks & Regards
Sudhakar
[protected]...
+1 photos
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P
Pooja Khar
Aug 24, 2023
Oct 2, 2023
This thread was updated on Oct 2, 2023
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Awaiting refund for 4 months

It’s been 4 months that I have returned the order that was placed online. I haven’t got my refund. The customer care executives are goofing up and on email no one responds. Kindly help me get my money back....
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P
Pooja Khar
Aug 24, 2023
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Money not refunded

I have not received refund of an online order which had been returned 4 months ago. Customer care is goofing up and on email no one is responding. Kindly help me get my money back....
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R
Rahul464464
from CHAMBA, Uttarakhand
Aug 18, 2023
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Not received my refund from last 50 days

I have ordered from Relaxo Footwear official website and returned two items (Slippers for women PUL 138 - size 6 and 7) due to size/fit issue. I have paid via Paytm wallet for instant refund. (as mentioned on Relaxo's return/refund policy). Its already reached at Relaxo's warehouse but i haven't received my refund yet.

My order number- [protected]
Order date- 21 June, 2023 at 12:35am
Order received- 28 June, 2023br...
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H
Harshit Parashar
Aug 10, 2023
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Relaxo credit not refund

Website:Relaxofootwear.com

I have ordered Running shoes for men SM 782 from relaxo website on July 11th 2023
Order no -[protected]
Order amount was rupees 1538 rupees.
I paid 1049 rupee using relaxo credit
And rest amount was cod 489 rupee

But due to price issue related reason i didnt accept my product and delivery firm cancelled product from their side.
And it was successfully delivered to relaxo on 18th july.
Its...
+2 photos
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R
Rsingh17
from New Delhi, Delhi
Jul 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Request or Order Resolution

Address:Aggarwal city Square, plot number 10 Mangalam Place, district Centre, Rohini sector, 3 pin code 110085, Delhi

Dear Relaxo Footwear Team,

I hope this email finds you well. My name is Ramandeep Singh, and I am writing to bring to your attention an issue with my recent order from your website.

On 24th July 2023 at 9:54 Am I placed an order for a pair of Sparx Sleeper SFG-577 Size uk 7 from your Footwear collection, and I paid an additional shipping charge of forty-nine rupees. However, to my dismay, the order did not go...
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Address:New delhi

Order in relaxo footwear website online but they not send my order not responding my calls I cancel my order nit not refunded my money...
+2 photos
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M
Mradul yadav
Jul 15, 2023
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There are breaching my peace of mind

Website:I am complaining about relaxo they are sending me messages

Relaxo is messaging me again and again till now they almost send me a messages upto 50+ nonstop and they are also sending again again write now also when I am typing this message.
Please look in to this matter this is Harrasment....
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R
Rahul464464
from CHAMBA, Uttarakhand
Jul 11, 2023
Jul 11, 2023
This thread was updated on Jul 11, 2023
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Not received my refund.

I have ordered from Relaxo Footwear official website and returned two items (Slippers for women PUL 138 - size 6 and 7) due to size/fit issue. I have paid via Paytm wallet for instant refund. (as mentioned on Relaxo's return/refund policy). Its already reached at Relaxo's warehouse but i haven't received my refund yet.

My order number - [protected]
Order date- 21 June, 2023 at 12:35am
Order received- 28 June,...
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R
Rahul464464
from CHAMBA, Uttarakhand
Jul 11, 2023
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Not received my refund yet.

I have ordered from Relaxo Footwear official website and returned two items (Slippers for women PUL 138 - size 6 and 7) due to size/fit issue. I have paid via Paytm wallet for instant refund. (as mentioned on Relaxo's return/refund policy). Its already reached at Relaxo's warehouse but i haven't received my refund yet.

My order number - [protected]
Order date- 21 June, 2023 at 12:35am
Order received- 28 June,...
+2 photos
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S
sunpreet321
Jun 27, 2023
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Refund Problem

I order Slippers from you but Return it dated[protected]. So I request you to refund my Paid amount. AWB[protected], Slippers SKU :[protected]....
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R
Jun 26, 2023
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Refund not delivered

Address:Apmc chandwad

Send wrong product ....
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R
Ratanesh bharti
from Moga, Punjab
Jun 25, 2023
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Sole is too slim after using few days less than one week

मैंने relaxo के showroom से एक स्लीपर relaxo Bahamas लिया जिसको use किये एक सप्ताह भी नही हुआ और sole इतना पतला हो गया जैसे की एक साल से पहन रहा हु। shop वाले ने कहा की चप्पल की कोई gauranty नही होती है। लेकिन...
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P
picks
from Delhi, Delhi
Jun 18, 2023
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Sparx foot wear

Address:Surendra nagar Lucknow

Recently I purchased Sparx footwear vide invoice no 02324R[protected] on 10Jun from Surendra nagar Lucknow outlet,
However it's outer anti skid base sole of one leg has detached and fluttering while walking within a span of one week
Kindly look into quality issue of the product and act accordingly.
Thankyou,

Pankaj Singh
Cont no [protected]
Lucknow
Invoice no 02324R[protected] drd 10jun...
+1 photos
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