| Address: | Santoshpur, kolkata, west bengal |
Hi there!
Please be informed that a bought a pair of relaxo slippers from a store in SantoshPur, Kolkata, West Bengal. The price of the same is Rs. 249.50.
It is before a month has passed, the pasting of the shoe came off near the fingers. I had visited the store on the afternoon of 05/08/2021 at around 15:00 hrs to inform the same to the store salesman & the store manager, they said the shoes don't have a warranty on the same & it's the company policy. When I told them nothing such is mentioned on the rear of the cash memo, they turned quiet & came up with vague excuses of not replacing the same.
The cash memo that I have been given doesn't say anything like that. Either the guys at the store are lying or the company is practicing business malpractice.
I wonder how can a pasting just come off in some 20+ days??? Either the company produced a defective product or are using bad raw materials.
I would want you guys to intervene & help me sort out the matter.
I have shared all necessary images for your perusal & actionable.
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