Relaxo Footwear — damaged maryjane shoes

We wear only 30 days bt shoes is showing like 3years old due damag in upper frontside and looking just like very low quality items. Now i have no idea what should we do with that so please make a relevant response to me. When we purchased that then i was just thinking about relaxo brand because i am regular customer of relaxo brand. So i have fully confident that my complain will be short out quickly
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Its very slipery
I was buy new slipper on your relaxo showroom RS 315 sambhal road karula moradabad-244001. But shoes is defective i was discuss your showroom counter but he says that it's not possible it's defective. He is not replace he says that it's not change. But he paste & return me by paste LP/ any liquid solution.

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