Relaxo Footwear — lace holes are broadening too much

Address:	Kanpur, Uttar Pradesh, 208001
Website:	www.shopatrelaxo.com

I bought sparx SM 332 gents Black/grey shoes about one month back(06.12.2018) . But the lace holes are broadening too much and too early. The holes are becoming big day by day seems like shoes are tearing . I can even tighten them in a fear that they will broaden more.The way they are broadening that space will create big holes . I haven't even wore them much . Maximum 25 days I have used them . The shopkeeper ( RS150, Kanpur, PPN Market Shop ni 14/121, Mall road) tells me if their is any problem in shoes in three months they will replace. But now when i go their for replace they refuse and tell me if i want to replace i would have to give them Rs. 850/- . when i buying the shoes they not told me for any term & conditions but when i want to replace they tell me the Term & conditions of the company. Please replace ASAP..I am attaching the pics below