Relaxo Footwear — Not received my refund.

Relaxo Footwear — Not received my refund.

R Rahul464464 from CHAMBA, Uttarakhand Jul 11, 2023 Jul 11, 2023 This thread was updated on Jul 11, 2023

I have ordered from Relaxo Footwear official website and returned two items (Slippers for women PUL 138 - size 6 and 7) due to size/fit issue. I have paid via Paytm wallet for instant refund. (as mentioned on Relaxo's return/refund policy). Its already reached at Relaxo's warehouse but i haven't received my refund yet. My order number - [protected] Order date- 21 June, 2023 at 12:35am Order received- 28 June, 2023 Order picked up for return - 30 June, 2023 Order returned at Relaxo's warehouse - 7 July, 2023 Order amount- ₹1009 Amount to be refunded - ₹720 I tried to contact them but their toll free number shows it doesn't exists and +[protected] not giving appropriate answer and just delaying it with excuses. Please help me out. Was this information helpful? No (0) Yes (0)
Relaxo Footwear customer support has been notified about the posted complaint.
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Rahul464464

from CHAMBA, Uttarakhand

Jul 11, 2023

Instead of helping me out now one of the head who manages the refund disconnected my call for no reason. Its a shame for a company like Relaxo to hire such arrogant people who thinks i am the one who owe her. I am asking for the refund of my money, instead of helping me out she just disconnected and now not even picking the call.
Pathetic!