Relaxo Footwear — poor quality dr school chappal and the rude behaviour of the staff at bill counter at i p extention store

sir i brought a dr schol chappal from your ip extention delhi store at madhu vihar on 1 march 2015 . after a few days the strap of the chappal came out .as i could not find time i went to the same shop a few days back to complain about the chappal initially the staff said that they would write to the company and send the product to the co .as i did not have the copy of the bill i asked him to check from his system i was telling him the date but the man at the bill desk became abusive and asked me to leave along with the chappal he did not show any manner with me . then some other staff intervened and took the chappal from me and asked me to write my comments in the register meant for the same.i wrote in the register and also left my phone number as i was promised that they would get back to me but till date i have not received any information. as the chappal was of around 1100 rupees.either replace it of refund my money.