Relaxo Footwear — poor quality of shoes

Address:Alwar, Rajasthan

I am writing this to you to complaint about poor quality of your product. I purchased a sneakers for ₹1900, but it broke within first 2 months. As there is no relaxo store on the city which i live in, so i was unable to contact relaxo store from where i purchased the shoes. When i discussed this matter with the store keeper he didn't give me any satisfactory response and told about your policy of refunding 25%, in case shoes broke within 75 days.
So i am writing this to enlighten you about the whole matter. I expect that you will take necessary action to resolve this matter. As i am very disappointed with the quality you provide even after paying such a good price for your product.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Relaxo Footwear customer support has been notified about the posted complaint.
Sep 21, 2017
Updated by dhanraj choudhary
Is there any progress about my complaint
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Relaxo Footwear
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    323
    Pending
    0
    Resolved
    43
    Relaxo Footwear  Phone
    +91 11 4680 0500
    +91 11 4680 0600
    Relaxo Footwear  Address
    Aggarwal City Square, Plot No.10, Mangalam Place, District Centre, Sector-3, Rohini, Delhi, Delhi, India - 110085
    View all Relaxo Footwear contact information