Relaxo Footwear — Refund amount not received till date

Order no [protected]
I have ordered the sandals (Size 9) 19.01.2022 on Relaxo footwears online site. I have received the wrong size product (size 6) on 25.01.2022. I am struggling to get the correct sized product or my refund amount back from Relaxo customer care through emails/calls (my mail id: [protected]@gmail.com) from 25.01.2022 to today. No body responded till today to my emails. I am investor in this company. I am failed in this transaction with Relaxo. From now onwards I don't want to order the products from Relaxo. No good service