Relaxo Footwear — Relaxo credit not refund

Website:

Relaxofootwear.com

I have ordered Running shoes for men SM 782 from relaxo website on July 11th 2023
Order no -[protected]
Order amount was rupees 1538 rupees.
I paid 1049 rupee using relaxo credit
And rest amount was cod 489 rupee

But due to price issue related reason i didnt accept my product and delivery firm cancelled product from their side.
And it was successfully delivered to relaxo on 18th july.
Its been 15 days Since then there is no update on my refund status of my relaxo credit which i used for my order.
Please process my refund as soon as possible.
and also send some reply.