[Resolved] Reliance — 3g data balance

Riya Chanda

from Delhi, Delhi

Address:

Kolkata, West Bengal

I am a reliance prepaid consumer. I recharged my phone today[protected]. Rs. 156 for 3g net pack of 1gb, but only 800mb were credited to my prepaid account instead of 1gb, and its valid only for 21 days instead of 30 days. The reliance website clearly shows 1gb for 156rs for 30 days! This is highly annoying! I want full 1gb data, and request the company to look in the mater! Such fraud is neither expected nor accepted from the service provider. I have been trusting since long time! My number is [protected].

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Oct 25, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Sep 15, 2015

Updated by Riya Chanda I want to get back the full data value for 30 days.

Verified Support

Sep 15, 2015

Reliance Communications Customer Care's response Dear Riya,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Sep 21, 2015

Reliance Communications Customer Care's response Dear Riya,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications