[Resolved] Reliance — 3G data validity and quantity | |||
Dear sir, My name is Swapnamay Roy, my mobile no. is [protected] and I am from Kolkata, I recharged this number more than one times from last few month by Rs.95 for 1GB 15 days and as per special offer it is extended to 30 days. But I do not get validity as per offer, first three time I got it for 10 days and last time only for 7 days. Also my last activate at this number is Rs.177 for 1.5 GB for 28 days as per special offer but I get only 1 GB for 28 days. My humble request to you please resolve this matter. Was this information helpful? | |||
Nov 6, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 18, 2015 Reliance Communications Customer Care's response Dear Bikash, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Aug 26, 2015 Reliance Communications Customer Care's response Dear Bikash, As per your telephonic conversation with our customer service associate, request you to share the snapshots for us to investigate the same further. Regards, Reliance Communications | |||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
I have only one data which can help to investigate.
Transaction no.[protected], payment date-17.06.2015, time-23:52:31, amount-Rs.-95.00, receipt no.-AMIR72338988