Reliance — amount debited from my number

In my mobile i had rs. 63 balance. I didn't call any one. Now my balance shows rs.0. I tried to the customer care number. But i am not able to connect. Already i have activated do not call service. I went to the nearest reliance showroom. They told that they are going to close the network. And they asked to change idea network. I lost my balance and not able to connect any one. I am not able to receive any incoming calls. This is my official number. Due to this poor service of reliance, i suffered a lot. Previously also they have debited many amounts like this. Very poor and worst customer service, network etc. Worst worst worst...